Hotel Suisse

Though I was not travelling for work, I did have to conduct some meetings online while I was there. When the internet was not strong enough, the hotel very kindly fixed the problem and gave me a router. I know that in the present situation everything is not perfect, but the attitude of the hotel staff and their willingness to assist me was very much appreciated. Due to the COVID situation in Hong Kong, my return flight got cancelled and I had to extend my stay. The hotel assisted me in this.

I had no complaints.

Wonderful colonial hotel that is steeped in history. We stayed during Poya, a religious featival,the hotel is used by Srilankan families as well as foreign travelers. Loved the feel of the history of the building.

The hotel needs some investment to bring it back to its full glory as it's a little tired around the edges.

The Hotel Suisse is well located on the Lake Round; the room was comfortable with all usual facilities; staff excellent service. outside areas also well maintained with good gardens for such a central city location. Pool super.

The problem was both political and pandemic related; there were only 3 guests. The staff however have maintained nearly all the expected hotel services; and the restaurant is open for meals - even for 1-3 people.

Great belle-epoque place. Spacious rooms, nice pool, nice lake view from one of the rooms, and walking distance to the city centre. Nice buffet breakfast.

Well one of the rare Kandy hotels where the price in USD has considerably gone down over the last 10 years. Reason is lack of investment/renovation. So yes e.g. curtains and stairs and elevators get a little bit dated feel. But it's still spotlessly clean and quite okay, a lot better than its sibling hotel in town Queens!

Grand old hotel Art Deco in style. Wonderful garden and pool. Our Superior room was absolutely fine. We had dinner at the hotel which for the money was very good. Great outdoor restaurant bit. Lots of reviews are critical but our experience was excellent.

Nothing springs to mind

Hotel Suisse is conveniently situated on Kandy lakeside, with easy accessibility to local amenities, shops and places to visit. The staff are very helpful, especially at the desk. The rooms are comfortable with all the necessary facilities.

The restaurant meals are well prepared and presented, but could be a little tastier

Room was a good size, bed was comfortable, staff were friendly and very helpful.

Our rooms were at the back of the hotel and on the Saturday night there was a loud party outside in the garden. It didn't go too late, but it woul have been nice to have been advised there was going to be a party.

Loved the friendly atmosphere.. specially the the reception the guy in the dark blue blazer.. couldn't get his name.. he was so accommodative and and helpful..

The restaurant could improve.. if felt very boring like something was missing..

I had room service it was quiet good .the whole hotel is so majestic n kingsley its amazing how they have maintained it.i had a excellent stay and highly satisfying one.

Lighting and a bit of fans which i guess is not the tradition in sri lanka i guess .

Hotel provide good service & their service is value for money. They had arranged early morning check out as requested.