Good spa. Very good housekeeping. Friendly staff. Reception team was ready to help absolutely with everything.

Entrance to the hotel a bit unusual. Not easy to define it is an entrance. It make also unloading of the luggage difficult. You have to take 2 lifts. Help with luggage was not offers by hotel. Breakfast is special. There are no vegetables. Coffee machine with cappuccino was out of order. One day service was good. Next day you have to push staff to provide plates, some finished products etc.

Really comfortable, spacious and modern rooms. Spa was delightful - especially the outdoor pool, which catches that end of day sun perfectly.

inability to sleep in due to the noise of the cleaning happening in a near by room - but not sure this is really avoidable. I still had a fabulous stay

Breakfast was amazing, rooms are as confy as can be and bathrooms are simply the dream. The situation is great as well. Staff is pro and helpfull.

In the spa Three or four sauna rooms were available with diffrent temperatures ranges displayed etc, but all of them were pretty cold, the only warm room available in the spa was the Hamam. Little side note on the room: Room was perfect however make sure to know what is your sight from the balcony because it can be outstanding as well as simply depressing as some rooms have a grey wall/stairs for a sight. If not already the case, price should be adjusted as per the view offered, for a same standard of room.

Apartment was spacious, spa was fantastic

The route to apartment was not quick or easy, key cards sometimes didn't work then a long way back to reception, too many locks and lifts to get to apartment

Spectacular accommodation, spacious and comfortable room and well equipped., location was superb for skiing, hotel was clean and beautiful common areas. Staff were so friendly. The SPA was out of this world. A 5 star experience.

Breakfast was a little cold. However taste and quality of the ingredients was truly fantastic, so a minor quibble.

The spa was fantastic and the rooms were comfortable

When we checked in we got a sheet telling us that as we have used booking for our reservation we were excluded from some services like a free drink and free parking etc. We also got the less atractive rooms at the hotel. We managed to go back to the reception and change that after some discussions. That gave us a very negative start. We visited the hotel to celebrate my sisters 60 years anniversiry and with 9 people in the group you expect better service than that from a four star hotel.

I absolutely love the spa area. Great variety of different saunas, fantastic hammam and nice facilities for children. Exceptionally friendly and helpful staff - both at the reception and in the restaurant. I would recommend the hotel mainly for couples and for families. We had fantastic time! Thank you so much.

even if I really wanted to - there is nothing to complain about

location is fantastic, and the spa and outdoor pool views were magnificent.

only thing was too many people were allowed into the spa area on one of the days, other than that nothing bad to say at all.

The spa is excellent; the rooms are top quality; staff are efficient and friendly; breakfast was superb.

Nothing.

Veey nice location, hotel and spa. Breakfast good.

Bathroom was not enough equipped to be a 4 stars hotel and was not really practical