The location was great! It’s in the center of Montana and 10 minutes walking from the cable car station. There is a bus station that goes to the center. The buses in Crans-Montana are for free. The ski lifts are 3 minutes walking from the hotel. There are several sport shops close to the hotel to rent the ski equipment. It has a locker in the garage to store the ski equipment. There are a variety of restaurants to choose from. The hotel’s restaurant is fantastic and very traditional. I could recommend the selection of fondues. The breakfast was good, and the staff was very friendly. The room was very cozy, and the bathroom was very clean and renovated.

Because there are several bars close to the hotel, there were some nights, which were a bit loud. We could hear the people and the music. I wished that the breakfast had lactose intolerant options, e.g., the milk and the yogurt.

The staff were very friendly and helpful. The room was spacious and cosy. The location of the hotel was excellent, right in the center of Crans-Montana, with easy access to the ski lift and all shops and restaurants.

Breakfast was good but lacking greens. Only the noise after midnight of partying make it discomfortable

Noise downstairs after midnight . Partying in general all was good . Staff excellent . Friendly and helpful

The hotel was located a short walk to the lift, although all accomodation in the centre required some steps and an esculator to get there. The breakfast was good quality and the onsite bar and restaurant were also worth using.

There was not always someone on reception

Clean and comfortable hotel with spacious rooms and comfy beds. It takes 2 min to get to the ski lift (but a few steps). Lots of restaurants around (prebook in winter). The breakfast was great and we loved our Swiss dinner too. We'll be back!

The hotel is small but very nice.. would recommend it if you’d like to stay at Crans Montana . The front desk lady helped us a lot .. she is very kind and does most of the hotel job.

Nothing :)

Very helpful and friendly staff able and willing to help with our enquiries. The hotel had a restaurant and despite not booking they very kindly accommodated us, for a very good meal.

Bar immediately outside the hotel was noisy in the night until about 2am, which wasn't ideal, but I am not sure that I would attribute that to the hotel

Right in the very center of Montana next to Ice ring, one of the lakes, Casino and shops. Walk across one road to the escalator to to go to the Cabin lift. Very convenient.

Nothing much really

delicious breakfast, in the heart of Crans-Montana and great restaurant in the building

there seems to be a bar or club nearby and it was quite noisy during the night

Everything was great! Just like a happy family feeling. Lovely staff, great location, good breakfast and cute restaurant.