The hotel is very authentic and has a lot of charme. The rooms are very cozy, clean and have all the amenities you might need. The breakfast buffet had a good variety and some à la carte options such as waffles, eggs etc. as well (included in price). There is also free coffe & tea for all hotel guests every afternoon, however we did not try it. However, we tried the restaurant for dinner and the food was exceptional! The dishes are all local specialities and the menu is full of options. We will for sure consider the hotel & restaurant for our next trip to Zernez!

Lovely room, had a very traditional rustic lodge feel to it. Very modern bathroom with good shower. Staff were super friendly. We took advantage of the afternoon snack that was laid on. The views of the snow capped mountains and nearby hillside pasture are stunning. We took a short walk and found a woodland park area which was very peaceful. We had drinks in the bar after our walk and had dinner in the restaurant in the evening (beware the menu is only written in German but we managed with translator app). Lovely breakfast. Very friendly people. We thought their use of small jars a good idea, saves wasting food.

The room was clean and the common areas were very pleasant. The room was large and beautifully decorated. The bed was comfortable. The staff were friendly and available. Breakfast was very pleasant and tasty with fresh, regional products. We were allowed to store and charge our motorbikes in the garage, as the charging station was out of order.

I thought the garage fee was a bit steep (20chf per motorbike), even with the charging (around 7Kw each), but we asked to use the garage and didn't ask the price, so regardless, it's our responsibility too.

It's an amazing hotel (definitely more comfy than 3 stars would suggest) in a great region. Room was spacious and spotless, with really comfy beds. We couldn't hear our neighbors, and we hope they didn't hear our kid reenacting all songs from Mary Poppins. Breakfast is made to order and it's super delicious. Everything served was fresh and tasty. They had a choice for everyone in the family, including the grumpy toddler.

There's really nothing that we didn't like.

Staff was fantastic! They made us feel at home, went the extra mile to accommodate our needs, wherher to provide place in the restaurant for our big group or find cinnamon for the morning coffee! Breakfast was also outstanding and rooms beautifully furnished. And they even have a nespresso coffee machine in every room!

Nothing really ! Maybe that there was no lift and a few stairs, so not buggy friendly.

Excellent location in lovely zernez! Rooms very beautifully done , and cosy and spotlessly clean . Bathrooms spacious and modern. The included breakfast was one of the best we’ve had in a hotel in our travels in Switzerland !

The reception was closed when we arrived just half an hour before 3 pm . However a call to the number given in booking resulted in the receptionist making herself available fast

The breakfast was excellent. Large variety, very good food. The presentation of the food is very nice. Additional food e.g. scrambled eggs, meat platter etc. can be ordered à la carte. The room was very clean, a good seize and with nice wooden furniture. The self serv bar in the beautiful garden is excellent. You can also help yourself to small goodies from the fridge.

The beds were a bit hard for us. Personally I prefer more privacy in a bathroom (not a glass door).

Spacious, comfortable room in the building next door, all newly fitted out and smelling of freshly sawn wood. Good bicycle storage. Lovely and helpful staff. Restaurant serves delicious Swiss food. Lovely garden and roof terrace.

Our ground floor room was a little dark. But it would be cosy in winter.

Very cosy hôtel, excellent and spacious family room with a nice mountainous touch. The restaurant was surprisingly good, gourmand type with rare dishes. The garden behind was wonderful with great view on the mountains, nice place to rest after a day of hiking.

The location, the hotel is located at the main road so difficult to sleep with windows open during the summer.

Beautiful rooms with a very calming mountain vibe. Big, sunny roof terrace. The staff are incredibly friendly and helpful. And the chef is amazing. Definitely recommend booking a table at the restaurant!

There are four floors and no elevator. We didn’t have a problem with the extra steps (it helped justify dessert), but if you have mobility issues, I’d request a lower floor.