Friendly staffs. Nice view, food is good.

Many rules to follow: like swimming pool Must wear a swim hat to enter. Must wear socks to the play area, must book for ping pong, switch, must only play the equipments on certain time, need to wait an hour for the food, must book one day in advance for the shuttles, must make reservation for restaurant(s) even it is emptied, must put shoes in certain areas for the rec room, need to enter outside to get to the recreation rooms, the bathroom has everything but the counter is small, tub is narrow and the entrance is tight. Need to pay $1500 extra per child over 6 years old.

Beautiful ocean view and the staff are all excellent service , our room so clean thanks to housekeeping department’ We really enjoy especially the Ocean park my sons really Have Fun 🥰💕👍❤️🇹🇼

one things I’m confused we stay at 1st floor and we can’t go outside but the sliding door don’t have screen for mosquitoes not to enter the room , but over all excellent service except that ‘ thanks Farglory Hotel 🤭🥰❤️

The staff was super friendly and tried to accommodate any of our wishes. You always felt very welcomed. Great place if you want to spend some relaxing days with your kids.

The public swimming area could be renovated again and has probably seen already better days. But the very friendly staff and life guard makes up for it.

magnificent setting next to the Pacific Ocean. we stayed at Grand Cosmos and this hotel, the customer service of this hotel is truly 5 star, every moment of our stay was pleasant and every personnel we interacted were polite. helpful and friendly

nothing

The facilities, services, and contents are good, but the price is not high.

The drain in the shower room stinks. The air conditioning in the facility is cold.

Newly upgraded rooms and exceptional views

Driving up to the property can be a bit of an adventure as there are no street lighting up a winding road to the top of the hill.

Scenery and location

The refrigerator in the room doesn’t cool at all and cannot freeze. The furniture appears slightly old and worn.

Great facilities and very kids friendly. Lots to do in the hotel. Staff are very helpful and detailed.

Breakfast was fine, not outstanding. Our room was great with an outstanding view.

We purchased swimsuits and goggles at the hotel (at the pool counter), and was not informed that we also needed swim caps until we were in the pool. It would have been nice to be told at the counter prior to purchasing all of the other items.

good remodeled room and facilities

buffet is OK, could be better. Only two restaurant is not so convenient during remodeling time.