The breakfast exceeded my expectations. A nice variety of items to choose from. The welcoming and departing staff were excellent and informative.

The street noise from the room.

Beautiful hotel a short drive from the airport close to the city centre. The staff are exceptional with each and every one going above and beyond to satisfy your every need. The rooms are beautifully furnished, extremely comfortable, and spotlessly clean. There is an extensive range of complimentary drinks and snacks in your room when you arrive. Breakfast is outstanding. The choice is huge and it is all beautifully cooked and presented. The pool area is small, mainly shaded, but beautifully landscaped and furnished. It is a lovely place to relax for an hour or so.

I fail to see how anyone could possibly dislike anything about this hotel.

This hotel clearly exceeded my expectation and this is my first time that I rate a hotel that high. I have been into many 5 stars hotel, but this is beyond that level. I would personally rate this hotel more than 10. Clearly, this hotel ( both the owner and staff ) has a good mindset and the hotel owner and staff is very passionate about their job. The breakfast was actually the best breakfast that I have ever tried, and it is clearly better than most gourmet restaurants and hotels. I never been in a hotel or resort that makes such an excellent breakfast. The room itself was super clean, spacious and also I like the design of the room with Asian influence, all the details of the room is made into perfection. Everyday the hotel gave small presents. Also, this hotel strive to do things better. Any issues that I have had was solved quickly by the hotel staff. This hotel makes me feel home.

Well, it was not really the fault of the hotel, but I accidentally broke one of the coffee cups and I told the hotel about it, and I have had to pay. It was an honest mistake / accident.

Brand new, clean and exceptional service. Super comfortable bed, slept 2 hours a night more than usual

1. Manager Julian is an extremely attentive listener who respects customer feedback, and his handwritten welcome letter is truly touching. 2. The service staff are friendly and polite, always ready to assist. 3. The room amenities are modern, with a tasteful and practical design. 4. The breakfast is very abundant. On the first day, I wasn't sure how to order and mistakenly thought I could only choose one dish. However, on the second day, I figured it out and selected my favorite items from various options, thoroughly satisfying my appetite. 5. The coconut with the Sensai logo left an unforgettable impression.

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I wish I could give this hotel 100/10. Everything was perfection and pristine. In fact, it may be the best hotel I’ve ever stayed in. The service was immaculate and literally every single thing exceeded my expectations from the level of security and kindness of every single member of staff. The hotel provides probably the best breakfast I’ve ever had and the menu is so carefully designed. The area is fabulous with many trendy cafes nearby and sporting activities. The rooms are large with incredibly comfortable beds and very clean (and I can be quite picky with this but they exceeded everything and I had zero complaints). I really do want to thank you all for making this such a beautiful stay in a city I truly adore! I’ll be back!!

Having to leave the hotel.

Amazing hotel! Don’t think twice about staying here, it’s the best! We would come back here in a heartbeat. A beautiful, new, clean and well decorated hotel. The staff were all so friendly and helpful. Exceptional service from the whole team. Breakfast was delicious with so many options and drinks to choose from. Best breakfast we’ve ever had. I loved the Thai Milk Tea the ladies suggested I try! And the fresh coconuts were a treat. We also had lunch and dinner at the hotel and the food was great both times. Cocktails were SPECTACULAR! A real highlight. There were 2-for-1 cocktails from 1-3pm every afternoon. Loved the pool area, so relaxing and a nice pool to cool off after a day of sight-seeing. Our room was spotlessly clean and had all the amenities plus some complimentary drinks and snacks. The bed is so comfortable, the sheets and quilt so cozy, best sleep I’ve had in a long time. There’s an air purifier in the room. And the bath has a head/neck rest. They think of everything! We also got in room massages and they were great. Greta location with lots of nice shops and restaurants in Nimman. The cupcakes and cookies from A Pond Of Cupcake across the road are yummy if you have a sweet tooth!

Everything was perfect, I would only suggest to also offer smaller slippers too as they only hard large size for men.

The hotel is charming, well-designed, with dark wood and a central swimming pool. The staff are very polite, helpful and welcoming. I stayed in a deluxe double room and I appreciated the huge bed, excellent cosmetic products and free snacks, coffees and teas. The decoration is tasteful. The breakfast was huge, with fruit, juices, eggs, yoghurt, Swedish pancakes and a number of other choices. The room cleaning was always fast and efficient. I also enjoyed the balcony, a little oasis of comfort and respite. The neighborhood, Nimman, is really the best place to stay in my opinion in Chiang Mai: there are so many restaurants and cafes, interesting shops, malls, yoga studios, spas, etc. It's also a rather green neighrbohood so it feels a bit more relaxing than Old town.

One thing I did not particularly like in my room was the fact that it had a door connecting it to the next room. Of course the door was locked but I could still hear my neighbor pretty distinctly, especially when they were rather loud or watching TV on full volume. So that is definitely a minus, except if you are lucky to get quiet neighbors. The last thing I would encourage the hotel to do would be to add a few more vegetarian options to their breakfast and lunch/dinner menu - I ate once at the restaurant in the evening and I did not have much choice.

Great staff, great location. Spacious rooms with lots of eye for detail. Amazing bed. Loved the breakfast. Very luxurious hotel and the staff makes you feel very welcome. Quite a new hotel so not all taxi drivers will know the place (yet).

Our stay was only for one night and was absolutely divine! The only feedback I would like to give is that the 'loungey' music at the pool can be annoying if you have a room close to the pool. The music starts at 8.30 in the morning till the evening hours and can easily be heard inside the room, even with the doors closed. It would be better if the volume was lower or if the music was only on during the afternoon.

Everything! We were met at the airport with a warm smile and cool towels after our journey. Upon arrival at hotel we were greeted with a lychee Martini made table side. So refreshing! Our room was beautiful, spacious and comfortable. I highly recommend getting one of the pool access rooms, as you can still go in your hot tub area after the pool has closed. The kitchen is an open concept and the food was not just normal hotel food! Every drink and plate was a detailed work of art. Last, but not least, the staff... They answered every question, helped with every concern (we ran out of bug spray and let us use theirs!) Sire, Whiskey, Mos are just a few of the staff members that made this part of our trip unforgettable! HIGHLY RECOMMEND! THANK YOU!

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