We liked the pool which was quite spacious, the check-in and check-out procedures were very smooth, the room was quite big too. Some people commented that the hotel was not really on the beach. This is true and you have to walk for 5 mins there, but then you get free access to their Beach Club lounge on the beach. Great views, great food, very relaxing!

I thought the breakfast spread was wonderful, but for some reason I started getting gastroenteritis bouts after eating breakfast at the hotel, which hasn't happened to me in decades. Anyway, when I stopped having their smoothies, things went back to normal. Not really the hotel problem probably, but I thought I may share in case I wasn't the only one with these symptoms.

Have stayed here previously so knew what to expect. Rooms very pleasant and modern, everything working okay. Pool and adjacent areas roomy with ample sunbeds. Nice pool area down by the beach with food and drinks. Breakfast as usual very good and the staff were on the ball.

Paid extra for a sea view room which, to be fair, was no better than the cheaper rooms at the side of the hotel over looking the pool. Our view was partly obstructed by a large tree and the sea was a distance away and obstructed by buildings so no benefit gained. Hotel is some distance from the town centre but nearby Tuk Tuk taxis's are available a short walk up the road.

Good accommodation, clean, good stuff, good breakfast, five minutes from the sea with a hotel annex/restaurant with pool at the beach. in the suburbs, but with amenities, like Massage, and eating within walking distance

swimming pool could have been a few degrees cooler to be refreshing. Drinks prices were listed without tax and service, which is inexcusable and tantamount to fraud if your charge drinks to the room rather than paying at the bar where the surcharges become noticeable. need to transport to get into town, and this takes time on the evening gridlock.

Amazing breakfast, every day different selection of Thai food and I have to mention that the quality of Thai food was great and authentic – Bravo! The room was very spacious, the balcony as well and everything was perfect. There is also a coffee Maschine available using coffee capsules, like Nespresso, great! The cleaning staff made a great job every day because there were never missing anything. Across the street you can rent new motorbikes with fair prices, e.g. 250 THB per hour.

Nothing

Very friendly staff, always smiling and interacting with our toddler, which we really appreciate. We stayed in a suite and I can’t fault it one bit. It was immaculate, cleaned to perfection each day. So comfortable and spacious, with two separate balconies overlooking the pool and the mountain. Really lovely. I felt so comfortable here. The included breakfast has to be the biggest and best selection I’ve seen so far- you can find everything. Executive club lounge benefits were an added bonus! Amazing selection of delicious canapés. Staff really helpful and always polite. Child friendly, with a kids club for our 2 year old to play in, he loved this place too! Highly recommend.

The eco-friendliness was contradictory. Complimentary water is served in glass bottles with message reading ‘say no to plastic’. Unfortunately, when using the (pricey) hotel laundry service, each set of items was wrapped in single use plastic. This was an unnecessary waste and we would’ve been happy to have the clothes handed back to us without heaps of plastic.

I returned to London last night having stayed 12 nights at Amari. From the moment i entered the hotel, the staff from the manager right down to ground staff and cleaners were exceptionally polite and all seemed happy to oblige with any request i had. The location and facilities were fantastic, 5 mins in Tuk Tuk or taxi to town for between 100/200 Baht. I would not hesitate to recommend Amari , over the larger better known brand hotels, which are not only double the price, but thankfully were fully booked when i booked my last minute trip

Not applicable

Lovely hotel, walking distance from both Cicada and tamarind markets. Great swimming pool and pool bar with happy hour. The shoreline beach club also definitely worth a visit.

No bar facilities after about 9pm which is disappointing, I asked at reception and advised none. The have a great big tea lounge opposite reception, which closes late afternoon, which could double up as a bar at night. We did 2 separate bookings and the rooms with pool view are better, room is essentially the same, but with a coffee machine and free Thai cookies. The view alone is worth the additional cost, the rooms just feel lighter and airier.

The service was very friendly and courteous. I booked the wrong room (two single beds instead of a kingsized one) and the receptionists were so nice and changed the reservation and we could switch rooms. The room was tidy and prepared (AC was on and beautiful). wonderful view and complementary water bottles were in the room and got restocked once a day the breakfast was plenty and the additional dishes changed through the days. perfectly splendid. Once we visited the shoreline lounge, drank some Cocktails and ate two dishes. it was very tasty. ut the yum salmon was nearly to spicy (but we ordered it thai spicy). the prices are western/middle european niveau - so don't expect cheap drinks and food

Once I had a question by the reception but unfortunately one of the nightmanagers didnt understand my request. I'm not a native Englisch speaker, so maybe i didnt expressed myself accordingly but this was a little annoying. but in the end with "hand and feet" and a little bit of patience we found common ground and my question was answered

Lovely hotel, great location, very close to night market, aqua park and shopping centre. Walk to the beach. Breakfast was lovely, and access to the executive lounge was brilliant, so much food, we hardly had to eat out. Room was lovely, so comfy beds! Very clean and overlooking pool, lots of room for 2 adults and 2 children. People were so helpful and friendly.

Nothing

Breakfast was amazing, deliciously cooked and has a mixture of local and international cuisine. Buffet was also refilled from time to time. The Pool at the shoreline club is a bit small but expected, it has better beach view and access than the hotel's own pool. Room is very spacious has all the amenities needed, and beds and pillows are comfy. Bonus complimentary pineapple crackers that are tasty.

nothing much to complain