Very good hot buffet breakfast. Local Thai cuisine as well as garden salad, fruit, pastry and bread, quality coffee. Friendly staff. The Manager takes a personal interest in the guest experience and the flow of operations. I went for the hydrothermal therapy of the hot spring water. The geothermally warmed mineral water is pumped into large circular pools for guests. And Wow. The cold water plunge pool can really set the magic in motion. There is also a large lagoon ambient temperature swimming pool and fountain. Aquatic delight at all temperature ranges - personally I had success getting a frozen shoulder to start to process of opening up. The Massage Therapy staff was helpful in this process. Massage was individually customized. Very impressed with the diligent efforts of the Massage staff to assist with muscle issues, There are lots of different rooms and suites at the property along the walking paths and bridge to beach takes you to the ocean front. The beach is remote. Pristine. Undeveloped. Its s a nice change from the "party" beach scene. Sunset as amazing as any pyrotechnic. The property is graced with gardens and tropical plants and beauty. There is an homage to beauty of natural materials in the architecture. This is not modern concrete, glass, and chrome. It is wood, and clay tile and an honor to more traditional Thai architecture. These material age well. All properties settle into themselves with age. This is not a newly built property but because of the careful selection of quality it has aged well. Hot Springs resort provides you with the tranquil setting to a great retreat

I did not experience anything I did not like

We like coming to this hotel, the staff is always attentive, it is very green and beautiful. Today we met Jib at the reception, we have known her for many years, it’s so nice that the staff has been working in this hotel for many years and greets us like old acquaintances! Today, the hotel owner herself helped resolve our issue with leaving for the airport; it was very touching. We also met the general manager, he was very nice and we had a great chat. The water in the pool warms up very well, it is just the perfect temperature, especially after swimming pools with hot mineral water. I would like to immediately tell everyone that the hot “baths” are drained and cleaned every day, and also filled with new mineral water, so that in the morning everything is clean and ready to receive guests! For breakfast there is everything you need, we have become accustomed to the location for many years. It gives you the opportunity to feel like you are on vacation, especially considering the huge and well-groomed territory.

We do not have enough hooks and a towel dryer, since they provide a lot of towels, but there are not enough places to dry towels and clothes.

The food was amazing. We had dinners at the hotel every night as the quality was outstanding. Everything we tried tasted fantastic. The staff were all friendly, smiled at us every time they walked past us. The location itself is perfect if you like being surrounded by nature. However, it is in the middle of nowhere so if you like exploring around you'll need a car. The rooms we stayed in are spacious with loads of natural light, although signs of wear and tear started to show (eg. missing safe and some mould).

The beach is a small strip of sand, which is visible in the pictures, so it was no surprise. What was not visible is the steep incline of sand you had to descend to get to the water. It felt dangerous for my parents to get in as they have difficulty walking. Also the water deepens quickly and with strong currents, it was impossible to enjoy swimming. The pool area is a nice substitute but the water has some harsh chemicals, and the area gets super crowded at times when large groups of visitors of the spa arrive in the afternoon.

In general it was a nice resort. 2 restaurants available but with same kitchen. The beach within a few minutes walk (no big deal). The resort was a bit isolated but that’s what we were looking for. It’s a good getaway to enjoy the beach or hang around the pool area and just glaube peace for a few days. Breakfast was a bit busy but we were expecting this already (previous reviews), so we can confirm it. However, not too bad either. The stuff was generally nice and friendly but seemed a bit overworked. During daytime the pool area is much busier because of outside day guests. People complained before that it’s noisy by the pool but we didn’t feel that way. It’s a pool area where families play in the water during daytime. At night time it was very quiet. We stayed in 2 different rooms. The first nights a little bit further away from the main complex. The last night in a room straight by the pool. The first room was but disappointing to us. Didn’t have much of a charm. The second room by the pool was amazing though.

The first room we stayed in was dirty. Obvious dust at ceiling and a couch we didn’t even dare to sit on. Some unidentifiable stains.

Nice facilities, garden, pool area, and beach. Good value for money!

There is a potential issue with lots of guests who pay for daily access. We have read this in reviews before and have not experienced it as a major issue; however, it certainly also could depend on season and time of the year. We have seen some of them, but we were able to navigate around extra noise etc. This was however only in the pool area. The rooms (I recommend to book with sea view) were great and the beach area was usually not crowded at all. The beach area however could be improved a lot by adding more chairs/sun loungers and update the current ones. Nevertheless, lovely place and I can recommend it!

The location was so tranquil, quiet and relaxing. We had come from Nai Harn which was quite busy so we found this hotel was a proper Thai hotel with beautiful outdoor space which was vast. We were delayed from Nai Harn so only got 2 nights here instead of 3 which was a shame. We stayed in the honeymoon suite with a private pool even though we were not on honeymoon and it was beautiful. I loved all the dark wood and the pool got the sun. The air con was very good as well. We went to the restaurant every night and the buffet food and the mains the following night was excellent. I loved the setting of the restaurant and the traditional Thai style of the restaurant. Whilst the sea is too dangerous to swim in you can paddle and the walk along the beach is beautiful and you have the pools at the hotel. The breakfast had a huge choice and again the setting of the breakfast room was lovely and the food excellent and healthy. The various pools were really nice and warm and the vast grounds and palm trees were just pleasant to go for a walk. I saw the reviews about the pool area getting busy but in November when we went it was only for 2 hours that I saw it got a bit busy. The reception area and hotel building with the wood, marble and tradition style and ornaments was beautiful and I really felt I was in Thailand. My husband and son both loved the hotel. My son had a very young baby and came with his wife and found the hotel very relaxing. They had a garden room which was really nice. All the staff were really helpful and the manager Thom was always checking that his guests were nice which I found a really nice touch.

Nothing.

Nice hot springs pools, great design and location.

Needs some repairs from aging especially rain proofing. Restaurant needs some improvement on the meals.

This was a very pleasant surprise… we booked a pool villa and it was really quite superb infact the most serene hotel room we have experienced on this current trip of 16 hotels!

… unfortunately… whilst we were removed from the central activities of the resort… the twice daily influx of day visitors ( up to 200) to experience the ‘ Hot Springs’ ( a feature of the resort) was at times quite overwhelming and we are sure would prove a negative to the guests who were staying in the more standard accommodation. The beach is a deserted paradise

Thai style with character. Beautiful Lagoon setting and beach. Hot springs and massage facility. Grand sea view room was spacious with lovely decor and was serviced every day with fresh towels /beach towels and bottles of water. The room was far enough away from the pool area to be a tranquil retreat with lagoon/sea views. The staff were incredibly friendly and helpful in every way.

Location a bit remote. Not enough variety of fruit. Lack of seating at breakfast and especially when groups from outside the hotel were brought in for breakfast. Too many people at once equals staff not able to cope. Also groups of Russians and Chinese came to the Hotsprings every day which meant the people paying to stay in the hotel found it hard to get a sun bed by the pool which was a shame.

As I made the booking, my reservation was upgraded from a garden view to a sea view, which I greatly appreciated. The room had recently been renovated with a nice design and was very clean. The bed was comfortable, allowing me to sleep well throughout the night. One more thing, the location is quite far from the city, which allowed me to escape the hustle and bustle of urban life.

The check-in/check-out process was a little slow; however, I overlook this point and will definitely visit the hot spring again.