Good size room and quiet Bath shower good with hot water. Wifi adequate for me Nice hotel for the price I paid Receptionists all excellent Nice pool and sunbeds Complex overall was lovely but still a bit `tired` looking

Didn`t affect me but steep hill with limited walking area to hotel and many ,many steep steps at the entrance and throughout the hotel grounds which would be difficult for those with restricted mobility

i liked all about our stay, super polite staff and very nice environment

the fitness center was not working for the whole duration of our stay

great hotel and is in quiet area not to far from beach and nightlife about 15 mins walk it has a nice pool and good restaurant staff are very friendly and helpful rooms are ok but are little dated only bad thing is lots of steps and stairs to climb no lift/elevator in hotel but overall its a nice hotel to stay in.

lots of steps and stairs no lift/elevator

The staff were amazing and helpful. Super accommodating and lovely to talk to.

There were some holes in the insect screen in the bathroom. The renovation works could of started a little later but completely understandable.

Great pool, but need to run the waterfall more often. The staff was really excellent. They were very accommodating and worked hard to make the stay better than the rooms themselves would otherwise be. The staff and the restaurant was great too and the food was adequate. Patong food is expensive in general.

It would be awesome if they decided to install an elevator. Now guests have to walk several flights of somewhat dangerous, old-fashioned stone stairs. A lot of the furniture is very old. Some of it looks charming, just like the stone stairs, some just looks old and dusty and worn out. With a bit more updating, and the a shuttle, the place could really be awesome. But now you have to use Grab or call a Taxi, as the staff doesn't know how to call a taxi.

The rooms were clean a bit dated.

There are to many steps to the room/pool

Location was pretty good not far from Patong beach and peaceful. Staff was amazingly friendly and Helpful and very polite. Food at Hotel also good in quality. Rates are very competitive too. No dramas at the time of checkout at all.

Furnitures are pretty old they need to improve in that area otherthen that everything was perfect.

Friendly and helpful staff .spacious and comfortable rooms .

The complex has started a refurbishment of handrails on the stairs and balconies. A few broken tiles in the swimming pool

I loved the vibes,everyone very helpful. Made sure I was happy and again so helpful! I lost my phone in the taxi bit they got it back to me cause I don’t speak Thai! Wish I did! Thanks guys x

Nothing!

The location was great for the center of patong. We had an issue with our original room and were upgraded to the Penthouse Suite, which also had issues but for the sake of 3 nights we just chose to live with them. The staff were absolutely lovely and nothing was too much trouble. The pool was really nice and the restaurant served good food at a good price point.

The first room had a massive hole in the bath around the plug which had been patched but still meant bath was unusable. Moved to another room which was fantastic if you didn't look at the mouldy curtains and the ceiling around the air con unit which was obviously leaking and very much in need of repair. We were there for just 3 nights so chose to ignore the issues as didn't have the desire to have to move rooms again. The hotel has been sat with not much upkeep due to covid I imagine and once they are back up and running as they should be then we'd definitely stay again.