We stayed in a 2 bedroom and it was huge. Washing machine worked, wifi was fine. Was worried after reading negative reviews but definitely value for money. Great for family, or group of friends plenty of space. Room like pictures and would stay there again. Easy to get around on foot to everywhere or catch a taxi.

Breakfast like others have said was very limited.

The breakfast has a good range of food for you to choose from, the reception staff are always very helpful and polite, as well as the cleaning and kitchen staff. Every time over the pass 6 years when I come to Phuket I try book my accommodation here, it is close to most things, restaurants, bars, 7/11 and if you want a taxi, they’re 20 metres away.

That I had to leave and come back home. Myself I love staying here and my family did also. Only thing I can fault is that a shower curtain would be good.

Breakfast was cool I enjoyed the herbal tea and coffee. Indian food for vegetarian option. Classic toast and jam, nice fruits.. The rooms were awesome with a big bathtub, wash sprayer and waterfall shower head. Nice balcony in room. The pillow on the bed was sort of hard they could get some softer ones. Staff all friendly and willing to help if u need to order a taxi. The area was nice 7-11 and some good eats right outside and patong beach is like a 15 minute walk would go again.

Bathroom sink Tap only run hot water... And faucet was loose. Pillows not too soft.. Waterfall shower flood the bathroom hahaha But this is minor complaint everything was great!

All the staff were friendly and helpful with requests. Especially our regular housekeeping girl (Na?) on Level 4 The room was large and beds / bedding very comfortable. Shower fine although it did flood the bathroom if not careful with water pressure. OTOP bars and markets 2 mins walk across the bridge and only a short further walk through to the beach (across the main road and via lane next to Hooters) There is a popular local restaurant (Doodee`s) just around the corner (on the main road) There is the Phuket SMART bus hourly from/to the airport for 100 Bt drops on the main road outside OTOP on request

The roof top pool is fine but the sun furniture is a little neglected. No pool bar as others have said but not relevant to us Hotel standard matched the price we paid

Rooms are spacious, very comfortable beds, clean and the staff were very helpful Price is affordable and better than many 4 star hotels as many facilities are provided

If there were a smart TV I would give this hotel 10/10

We stayed at Heights Patong Hotel & Suites for seven days and we were very satisfied with our stay there. The staff was very kind and helpful. I asked for them to make a birthday decoration for my boyfriend's birthday and they did it perfect! The room was big and we had cleaning services every day .I absolutely recommend this hotel!!

Rooms are specious and clean. I booked a two bedroom family room. They have a nice swimming pool

We arrived late and found our room was given away to some other guest. They offered us two separate rooms which wasnt convinient at all as I was travelling with my two boys. They shifted us to our original booked rooms the next day.

The staff was super helpful and friendly. This is not a beach hotel. It is a bit of a distance but it is a nice clean hotel with a washing machine. The rooftop pool is very nice. Be sure to say hi to the resident cat.

It is just off a very busy street. You must have confidence and timing to cross.

Clean and modern rooms. Staff were lovely. Convenient location.

the large shower is positioned over the bath and the floor, so we had to use the small shower. The balcony view is directly of another building.

Clean and Neat....... They provide us a washing machine. Too bad, we dont have time to wash.....(lol)

Air con faces directly to the big bed. We used the sofa bed and kid bed