Their staff was extremely helpful and tender to every need. The rooms are also cleaned every day, unlike most where the rooms are cleaned once a week or by request. They have everything there at your finger tips, whether it's a pharmacy, food, or laundry. This is the place to be if you are in Phuket!

There isn't much I don't like, but perhaps the pool can be just a little bigger. You would have to cut off the fans to make sure the light wasn't blaring at your face. No fault of the owners and this does not take away from my experience.

Comfortable room with nice balcony, not the best view but lovely to have for morning coffee Infinity pool was a great addition being in town setting Staff very helpful with organising taxi etc, always smiling. Breakfast was good Local park mins walk and Old Town easy 20 /25 min walk, which is a 'must' . Songthaew to various beaches can be taken from this area. O Ho Farm cafe mins walk away is a 'must' too... coffee and food excellent

WiFi not the best - generally reading 'poor' Bathroom was wet room situation so floor got excessively wet... a slight lip or curtain could have helped

From the moment I arrived till the following I was fully satisfied with everything especially my room and the staff. The receptionist, Boo was totally first class. She clearly demonstrated sincere care and attention with whatever wss requested from me. Wake up call exactly on time, not automated. Deposit refunded on check out. Informed me that my taxi had arrived. Always smiling and looking cheerful. Her colleague spoke and understood English. Really good restaurants nearby. I went to an excellent restaurant on the same side as the large SCB Bank. Spacious room with a balcony very good open view. Top notch bed. TV has 50 channels with a good selection of English programmes. Good breakfast a mixture of Western and Thai foods on a Buffet style.

Nothing

Pros: The staff were so lovely and helpful. The hotel was extremely clean and the breakfast had a good choice of buffet as well as continental with fresh fruit. Shower pressure was great. Room facilities were good (kettle/fridge/coffee/toiletries) air conditioning worked. Rooftop pool was well maintained and great views. Gym was well equipped. Peaceful location. Con’s: Internet slow, pillows were hard. Limited seating space around the pool. No air conditioning in the gym just one small fan that worked. Amenities not in walking distance - we had to use Grab to get to different places but they didn’t cost much at all. Overall I would highly recommend.

Hard pillows and no tea in the room just coffee.

The roof top pool, was amazing, I was staying in another hotel which didn't have one so transferred, the area wasn't as good but as it was only for 2 nights it didn't matter so much, they also have a brilliant gym. Staff were very helpful. The room had a good view and a little balcony with seating area.

The room was a little dated, (but very clean) and the breakfast was not good for me, I prefer continental style which wasn't really catered to, nore rice and stir fried food they did provide fries eggs and sausage.

The property is clean, the room is a quite spacious for a family. The breakfast is provided so you don’t need to worry. The staff is informative about the place.

They don’t have proper toiletries, so please bring your own toiletries from home or buy at 7 eleven. If you are Malaysian, and first time going to Phuket, please buy the international socket, the small 2 pins.

We enjoyed the room and pool. The facilities in general on site were great! Breakfast was great for it being included in the room. The room was clean and the bed was fine for sleep only 2 pillows again, at EXTRA cost there are more available. The kitchen was a huge plus to us originally. They provide plates, bowls, cups, mugs, hot plate, kettle, cooking pot and utensils The bathroom was clean. And spacious. The entry way was great! The balcony was nice to enjoy morning coffee. The kitchen was clean. Black out curtains were great!

There were ants all over the kitchen. Especially the breakfast bar. There are no cooking utensils. There is a hot plate and dirty pan though. The balcony has no cover for the rain, so it was a puddle. The bathroom shower has a small tub that you can't fit laying down in like it's designed. This also makes for no room the move around while showering 😅 water will be everywhere. There is no counter space by the sink, really. Then there is no vanity to get ready. There are no outlets by the mirrors. The closet space is hanging only, and there are no hangers. The four open shelves feel like a mess to organize on. No dresser, no drawers, or something else. The TV doesn't do anything. So that's cool. It was clean and a fine stay.

The staff were friendly, the room was spacious, the bed was comfortable, the towie and linen were good, fresh bottles of water every day, breakfast was good.

Pool was cloudy and green when we arrived, but when mentioned to the reception, they alerted the maintenance and by the time we left a few days later, it looked much better 😀

Very nice hotel despite the location. Rooms are big and clean. Nice decor. Beds very comfy. Nice pool and gym. Staff very friendly and polite, helpful. Very nice restaurant few minutes away ’O-OH’ with healthy menu, it is visible from the swimming pool.

Location is not the best for sightseeing as taxi is required. There is not many nice places to eat near by. Many local places but they don’t have english menus. Breakfast was ok. Eggs were not hot, just slightly warm. Instant coffee available, for the better one you need to pay. Hotel restaurant with not many choices

Comfortable beds and spacious rooms. The swimming pool is small but good enough to cope with the heat. The lady who I checked in with was very helpful and kind and she helped me fix the aircon in my room immediately after telling her it wasn’t working.

The breakfast was always cold, the aircon in the lounge is just above the food. The hotel location is far away from restaurants and the old town, around 25 min walk which is not pleasant in such humid conditions.