Good standard of hotel accommodation with friendly staff on the edge of Trang town. There was a large shopping complex close by but the smart hotel did look a bit out of place with the rest of the slightly scruffy edge of town . There was a range of food stalls outside which we enjoyed. We did start to walk a bit further down the road but did feel a bit uneasy as it was not well lit and so waited til the next day to visit the shopping centre.

We did have to wait at reception at check out while the staff checked the room which we found a bit perplexing as we were in a hurry. Perhaps this is common practice in some hotels but we have never come across this before

Big room with 4 balconies giving a nice view of the city. Nice bed with many nice pillows. The breakfast was good with many options. A lot of staff just to give you what you want. We didn't have time to use the pool, but it looks sooo nice!!! We had problems with the aircondition one night, but when we informed the hotel they fixed it right away. The staff is really nice and helpful.

The bathroom has a bathtub which can be hard to get in and out of for people with bad knees. The showerhead can only be fastened low so you really get to clean your nether region, but have to hold it to shower your upper body and hair. The bathroom could have a bit more space to put toiletries.

Friendly and competent staff. Building not new but well maintained and room very clean. Good hot shower. Breakfast buffet provided enough choice of Thai or international breakfast options.

In the first room we had facing the main road, we were kept awake till 2 am by night club music. We were given another room on the other side of the hotel, but there was loud live music there till nearly 1 am too (during the week, not weekend).

- nice size room - very pleasant staff - lovely pool - excellent breakfast Overall enjoyable stay and recommend it

- could not control Aircon was too cold and couldn't get the temperature wanted, no remote control so had to get up every time - door was very hard to open - smell in hallway, should get rid of the carpets and put floor tiles - need to be motorized to get anywhere, which didn't bother us as we have our own car

Wonderful hotel with kind and friendly staff, amazing swimming pool (also has tennis courts, fitness and spa which we did not use but looked pretty good). Nice restaurants with very good food. Good breakfast and again superb staff. Great laundry service. The hotel is walking distance from the Robinson shopping centre and a short tuk-tuk ride from the old town.

Would have liked some shade or umbrellas around the pool.

staff was very helpful. quite spacious and lots of facilities.

some bad smell in the room. The cleanliness in the bathroom was not that good. There's the sound of running water in the toilet all the time. The bed was a bit too soft and caused some back pain.

The staffs are always professional, respectful, polite, and very welcoming. I would love to come back for my next trip to Thailand next year. Also, We chose this hotel because I was interested in having our Thailand wedding reception here( we'll be having two weddings, one in the United States and one in Trang, Thailand. We would appreciate it if you could provide us with the contact detail of the person in charge. Thank you.

The rooms for me and my parents smells bad

Two connecting rooms are perfect for our family. The hotel in general and the rooms in particular are well maintained and clean with full amenities. Highly recommended for anyone who wants a comfortable stay in Trang that is well worth the money.

None

For a small town, this hotel was truly superb. It was located next to an upmarket Robinson's shopping department, and had all the facilities required to make for a wonderful stay. The gym was well equipped, pool of a decent size, and they also had a spa which provided value-for-money. The rooms and bathrooms were of a decent size, and beds very comfortable.

Convenient and spacious setup, great play area for infants, nice breakfast

Empty balcony with no furniture, the pool was not clean, gym equipment needs to be updated