Everything was amazing, the food quality, the staff and the facility were exceptional. Lots of food choice that caters to allergies and food intolerance, the head chef Ramzan was very kind to us. The guest relations team are also exceptional and very helpful, the kids club and its staff were amazing too. In summary a great hotel with everything you need with very friendly and helpful staff. You and your friends/family will love the experience.

Avoid the nurse office at all cost. They’re not associated with the hotel, they’re a PRIVATE clinic that charges an arm and a leg and make you pay cash in advance for procedures you don’t need. They don’t tell you they’re private until it is too late. The hotel should implement a process to inform guests of their rights and facilitate access to healthcare.

Amazingly friendly staff throughout the hotel, very eager to help and sort out any problems. Very clean hotel throughout, with good facilities. The food options were varied to a degree and there was an abundance of cakes, snacks and drinks. The rooms were clean and up to date. They were fairly quick to resolve issues and make our stay comfortable. They gave us a complimentary meal in their a la carte restaurant, which was nice. The hotel allowed us to remain in the hotel and use it's facilities and have meals on the day of our flight, even after checkout. They sent a lovely birthday gift and decorations, which was a lovely surprise.

Catering for Muslims beyond just halal food is very limited. No prayer room seemed to be on-site. The sauna rooms were mixed, and no female-only pools or spaces. They need to cater for Muslim visitors better. In the winter months, there is a significant lack of children-activities, since the water slides are closed.

the swimming pools, the entertainment, and the food and bars.

i didn't like walking up at 6 to grab a sunbed.

the food, entertainment, facilities were gorgeous.

not enough lifts the queues to use the lifts to get up to your room was always so long. i had a baby with a pram or I would have walked the 6 floors everyday! The shop prices in the hotel are daylight robbery. we paid 20 euros for one pack of nappies!

Very spacious, plenty of places to eat. Good kids entertainment

Even though it was all inclusive, the ala cart restaurants were not included in the price, I feel atleast 1 restaurant should have been. The food- 1 restaurant would close then the other would open.. they are not open 24hours, the room service is at a cost.

Staff were wonderful as you would expect in Turkey, food was served to your plate so way more hygienic and of good variety, entertainment was excellent, would come again. Very pleased with it.

The lifts were a pain, too small and few and need to be programmed to be a bit more selfish if possible so they don’t stop on every floor on the way down when you’re all crammed in there like a underground train carriage holding your breath waiting to get out but it keeps stopping on every floor, only for more people to sigh at you all as they wait for another to come.

Everything

Hottttt they need air conditioning everywhere

Outstanding, amazing, fantastic place! There was clean places everywhere, it was amazing to see working all the staff for us, this big machine... Room was perfect, the restaurant, all the foods, the qualities... Outside the pool always clear, perfect. Best regards all the Lifeguards at the slides, Irem... 😁😁 Special thanks to Ladies of Schiller Cafe, Kadriye, Beyza and Zelihanur! You all always made our day with your coffees! WE WILL BE BACK NEXT YEAR FOR SURE!!!! 😁😁

The bed in the room was not so comfortable, it was too soft

It was a great Hotel, I loved all you can it and Drink. It has a Shisha bar, you should pay extra for Shisha but it's worth, thank you 🙏🌷

Great for all inclusive hotel! Love that they have activities( yoga, bowling, play area for kids, playstation rooms etc.)for the whole day till night at 01:00 am ( nights shows and after party) They have their own beach and if you go early, you will really enjoy the sunrise view❤️ We enjoyed our stay, and even cancelled our city tour just to enjoy the hotel stay😄

The bars/ snack stations/ ice cream station has a timing, i mean some will only be open from 1-6 pm. Pools and beach closes at 7pm☹️