The staff were always friendly and helpful. The food was excellent quality. I have, what some people say, a very fussy taste in food, but I always found nice things that suited me. I haven’t found that in every place I’ve been to. Of course, we were there in December/January, so not everything was open. The hotel was very open about that so we knew in advance. We still got to swim in the sea on Christmas Day though!

I Don’t think there was anything we didn’t like. It would have been nice to have some more outdoor eating options, but we knew that this wasn’t likely due to time of year. There were some nice chicken meals for a couple of days down by the beach and that was great. Wish it had been more days that’s all.

It was a good nice place was probably 10 years ago, as for now it's required immediate renovation and upgrade of all facilities, wear and tear are over, staff trying to keep it at good condition but it's not enough. And they are trying to safe money on food as was expected, food not as expected to be for 5star hotel, in general not bad but there is no an average quality, we could meet good and bad food and an average one. No complaints to the staff, they are the best assets of this place.

this hotel is an amazing hotel from cleanliness to size.

my only criticism about the resort would be the lack of engagement from the entertainers & lack of activities. every resort I’ve been to the entertainers are everywhere all day by the pool, inside the lounge doing something for kids but here only in the night time mini disco which is only 30mins.

We enjoyed our stay as a family as everything was available whenever or whatever we needed at all times.

We didn't like the fact the rooms were not cleaned properly.. even the day we checked in the room was dusty it had hair on the floor .. was not cleaned as a 5 star hotel it was very disappointing to see..

1) very friendly and helpful staffs 2) super all you can breakfast and lunch - many different selection 3) clean and family style environment 4) professional dinner theme restaurants- Italy, Turkish , Mongolian and finish restaurant 5) super entertaining base on different dates and time both adults and children

No

great location, wide and clean beach! varied and quality food! friendly staff!

I would like the renovation to be more recent, the air conditioning didn’t work well for the first few days, but then they seemed to fix it! transfer from the hotel to the airport is twice as expensive as calling from the yellow button!

I liked many things: the sandy beach, evening shows, relatively good food, lots of entertainment for children (mini disco, toboggans, children pools), the staff tries to be nice but they rarely speak more than couple of words of English, really good cocktails, and lots of restaurants to eat, many pools

Children entertainment was at additional cost, in some days some garbage is thrown in the sea water, bed and pillows really uncomfortable, the sauna area is really small and they keep chasing you to book massages, all payments for additional services have to be settled immediately otherwise they keep calling you in the room even at 22:30 at night and block key cards, most corners are dirty, there are cats at the restaurant, the reception head of staff gave us a room and then the next day requested that we changed it because its at a different price (but he didn’t mention anything when he checked us in).

I spent 10 lovely days in Sherwood Exclusive Lara with my 9 months old baby and my mother. I rarely write reviews but this place is worth my time♡ Prior to the trip i was reading some reviews and was worried but now i can share honest true view. Everything was amazing: -Staff members were super friendly, reception speak several language including English (please be realistic- dont expect each member of staff to speak all languages! But at any given point in time you will have cover). Staff in the restaurant were so lovely-in particular Erol and Ibrahim- daily they welcomed us,helped with drinks,baby chair,tea etc. It was a real pleasure having food under their care♡ Most hotel staff do speak some English but again-if there is a barrier, do get your phones out and use google translate. It is fun! -Rooms are nice too-everything is in there. We were given also a free baby cot, we used iron in the room (pick up from reception). Food was also great-loads of choices from healthy to non healthy, international cuisine,Turkish cuisine was super tasty- i enjoyed a lot! There is FREE wifi INTERNET on the whole hotel grounds including beach-massive positive! Another amazing thing- on arrival we had complimentary fruits,sweets&wine in the room. And guest relations member Oykum whatsupped me on arrival and said to contact her if i needed anything. It was great and very useful since i did need help subsequently. Separate thanks to the animation team-Michael Jackson show was a real blast-LOVED IT! One advice from me- if anyone is using taxi (even when hotel calls for it!), please make sure that you use tariff figures in the car and not fixed rate (triple the true cost!). This is local taxis being naughty. If they insist on fixed rate then dont use them, take plate number and report them (via reception). This has nothing to do with the hotel. I dont normally return to the same hotel but this one is worth it so see you next year Sherwood :) ♡♡♡

We needed room for extra few hours-sadly had to pay for it. It would have been nice if we didnt have to-esp considering i have a small baby

Plenty options of foods...every thing is wonderful

The aqua games location near the street....better to be in the back of hotel

Location , food , swimming pools WiFi

The office manager and the reception coworkers was not friendly, in Booking.com you can select adult and kinds from 0 to 17, they said that they count a child till age of 11 and above that you should pay the price for adult , they charged me 490 euro extra otherwise they said that I or my kid should leave the hotel, it was midnight I asked them to give me just this night the room and tomorrow I will contact my travel agency but they said if you don't pay now one of you leave the hotel , luckily I had money to pay otherwise such a big hotel let use to sleep on street.