Excellent food, big variety of dishes and different combination of dishes every day- all delicious. Big choice for vegans. The chef is a gem. All the staff very kind and friendly. The room and the bathroom beautifully arranged, very comfortable beds. Good acoustic insulation- can't hear the noise from the busy street when the window closed but provide yourself with the earplugs to not hear the next door neighbours.

No private smoking area (kind of terrace of back garden) only at the fron door. But the tables, chairs and ashtrays provided there.

Family Friendly. I stayed 7 nights in the hotel with my family including 2 kids. The hotel was family friendly and we enjoyed staying there. The rooms. The rooms we had were spacious, well-lit and smelled well. When we were booking this hotel, especially, my wife was not sure how the rooms would smell in this hotel. However, she was very pleased with smell of the rooms. The rooms were cleaned daily. The staff let fresh airs in and applied air fresheners. We could feel it when we came back to the hotel in the afternoon. The rooms were clean and tidy everyday. The staff. There was a guy called Yusuf. He was nice. He was so helpful and responsive. He resolved issues quickly, arranged airport transfers for us. He offers different tours and can arrange them for the guests. Also, he advised us how to get to the certain places and lent "Istanbul card" (Istanbul card is used for underground and other public transports) when we needed. All other staff were also respective and provided excellent support. Breakfast. Breakfast was so delicious. Everyday we had different food. My wife loved cakes and had them everyday. Location. Location was perfect for us as it is close to the underground stations and shops. The area had variety of restaurants and eating places to choose.

Everything was perfect for us during our stay. I would suggest to have more staff who speak in English.

The rooms are really soundproof, so even though the hotel is in a noisy area, you dont hear any noise from outside. The staff is helpful and polite. They clean the rooms every day. The breakfast one the -1st floor was delicious. Good job!

Nothing to mention. Keep up the good work!

We travelled for just over a week with a baby. The hotel is well situated, close to the metro/tram services, short walking distance away and close to major attractions. The staff are extremely warm and hospitable and took great care of us, especially Mustafa, Mucahit, Ogun, Ali and Elvin. Everyone made it very easy for us to get about and ensured that we were comfortable and well looked after. Breakfast was traditional turkish food and made fresh by the chefs. There are plenty of restuarants/shops around the hotel which were much better in terms of value and taste than the more tourist areas. Bed was very comfortable and we were provided with a cot. Will definitely come again, thank you to the lovely people at Alpinn Due.

We had some issues with the AC, the thermostat was a bit temperamental, didnt bother us too much though as we could leave the window open.

We liked everything! Eventgough, most of the staff did not speak English, they were very friendly and helpful.

We did not like the fact they charged us for bottles of water we did not use. It is clearly stated in the room the charge for items in the mini bar (Fridge). However, the bottles of water on your night stand are included in your cost. But we were charged for them as well. Cheap shot. Another thing was, the room did not have a universal outlets . We had to buy an adapter, in order for our phone chargers to fit.

I was greeted with a warm welcome from the friendly staff. The check-in process was quick and efficient. The room itself was spacious and comfortable. The bed was incredibly comfortable and we had a great night's sleep. The bathroom was spotless and stocked.

I wish instant coffee was available in the room

excellent service and staff , the hotel is near T1 tramway. good breakfast .. I recommand

Stayed at hotel for the 3rd time now,location perfect metro 2 minutes walk plus taxi rank right outside hotel plus reception staff are brilliant and always there to help,will definitely be staying again

Location and staff friendly

the property was absolutely amazing special thanks to the staff who where absolutely supportive and helpful YUSUF AND BERKAY AND MAHMUT AND MELİH all of them were superb and good people

Breakfast is good enough. Many dishes and assortment. Location is very good. Better do not have a car, because there is private parking behind and its too crowed of cars.