Hotel is clean, furnished with essential items and provide comfortable beds. Its located in the heart of old city.Staff is very helpful and room cleanness is arranged on daily basis. Hotel provides a combination of English and a variety of traditional, healthy breakfast ranging from fresh fruit, Turkish marmalade’s ,jams, fresh tasty Turkish baked food and nearly 20 flavoured plus Turkish tea/ coffee. Breakfast will provide you energy for the day while you can enjoy sea view from some of the restaurant windows. Location wise, it’s best. Less than 5 mins walk to Grand Bazar and 1 min to train/tram stop. Though hotel is at walking distance from iconic Hagia Sophia and fantastic ottoman architectures like Blue Mosque, Topkapi palace, Arasta Bazar and Spice /Egyptian Bazar but the train stop close to the hotel straight goes to all these places quickly and is a cheaper way to travel. Just buy a train card once and you will have to top up accordingly but definitely a cheaper way to travel in the city. It’s also close to many restaurants and cafes for lunch/dinner and Turkish shops to buy Turkish delights, souvenirs or other stuff.

Perfect location, just 5 min to Kapali Charshi. Clean and warm, very quite, having in mind the top location. Really nice breakfast with a wonderful view. The bed was so comfortable, although the pillows were quite thick, with a high loft. I highly recooment this place and will defenately come back to it next time I visit Istanbul.

The only thing I did not like is that the room was a non smoker one but it had this smoke smell. I will recooment to the reception to explicitely warn their customers NOT to smoke in the rooms as the smell stays.

Great location, nice room, and price for the conditions offered!

Front desk staff can be a little more customer oriented and not talking to you like they do you a favor, impersonal and with the "I do not really care" attitude! They never greet you when the see you coming, nor show friendliness, which is a little strange for a hotel that claims 4-stars. No offense, but training your staff on customer relations can make a big difference.

This hotel is amazing I arrived very early at 9am only for storing my luggage but they did their best to prepare the room for me and I got checked in by 10am . I was offered a nice tea while waiting Location is 1 minute walk to tram and a short 15min walk to Sultanahmet Waiver is a very kind guy as the owner The breakfast has a lot of variety , liked it a lot I Will stay here again when I come back to Istanbul Also , Istanbul is very safe but the hotel is next to a police station.

Nothing

we visited Istanbul and stayed at Grand along with our other family members in 4 rooms in grand rosa hotel. The property itself was very clean, and the receptionist was helpful in every time to book us taxis and different tours around Istanbul. The hotel location is in great place, as grand bazar is walking distance, tram station is only 2 mins walk away. very accessible to ayya Sofia and blue mosque.

it was an excellent stay the hotel is magnificent close to all the tourist sites moreover very secure the personnel is adorable friendly attentive and very useful especially the receptionists and the porters it is a very warm staff , the breakfast was very generous lack of yoghourt ,the beds are very comfortable, small problem the hair drier works only 2 minutes and stops after it is necessary to wait 5 minutes so that it work again. but overall it's a perfect hotel that I recommend to everyone, I will definitely stay there again.

hair dryer

This hotel is in a PERFECT location to explore all the main sites by foot!!! The Turkish breakfast that is included is also amazing!! Beds are super comfortable. I highly recommend this hotel if you are looking to explore all the main attractions by foot. Very close to the tram station as well! The staff were also very friendly and helped with anything we needed.

The only negative is the black mold in the shower…yuck!

The location is very close to the historic center and tram station. The rooms are small but very comfortable and clean. The bed is comfortable with white bed linen. The breakfast is rich and the restaurant offers a beautiful view of the sea and the Blue Mosque. Near the hotel you can find a lot of restaurants and terases. The personal very frendly.

the TV is very old

This is the 7th time that I stay at Grand Rosa hotel. It's location is unbeatable, comfortable rooms, service is excellent, helpful staff, good breakfast and moderate rates. I once again mention the location as it is in the heart of old Istanbul, and a few steps away from Beyazit tram station, and a 7 minute walk to Veznicler metro station where one can take a tram or metro and go anywhere and everywhere in Istanbul

Breakfast was lovely and fresh! Great location right by the grand bazaar. Staff were very helpful

No kettle in the room