Great hotel in a great location. The swimming pool is small and the price is £10 per hour, per person. So that £40 per hour for my family of four! Not worth it. The reception staff, cleaning staff were amazing and do a lot for this hotel. The owners and kitchen staff need to learn some customer relations skills as they were miserable and at one point the hotel owner wanted to charge me $100 for a table that he said we broke, but we did not break it.

Hotel owner is only after your money. He doesn't care about the customers/guests. The hotel is out dated but is in a good location which is why he has no shortage of guests (mainly Arabic guests as Aksaray and Yusufpasa area is full of Arabs. Reminded me of little Dubai.

Fantastic location and easy to get to from the airport by trains and trams. Yusufpasa tram line is literally a few mins walk on main road. We used the tram daily to get to all areas of istanbul. Easily accessible to great food shops in back streets at reasonable price. Good working condition of AC and clean rooms, cleaned daily provided you inform housekeeping. Rooms were disinfected daily. We were upgraded to a family room on the top floor complimentary which was lovely as it was interconnected rooms with a balcony. Lovely on a hot summers day when it's too hot to go out for walkies, sitting on the balcony with a lovely breeze is fab. Toiletries given shampoo and body wash and hairdryer. No toothbrush or toothpaste/conditioner so bring with. Supermarket few steps away at great price. All in all a very nice hotel, with good facilities for a city stay as easily accessible to all forms of transport be it trams, metro or bus. I would go again.

Breakfast was very minimal with boiled eggs, bread, watermelon and some cereals. Pomegranate juice or water. The eggs were always half boiled (we spoke to the kitchen staff and they mentioned this was because the majority prefer it like this, and boiled some fully for us aswell). Other than that a great hotel.

I had a grear stay in Valens hotel. Murat bey was so helpful in everything. He is friendly, helpful and very polite. I recommend staying in valens. It is 2 min to station, you can reach anywhere from there.

It was confidently located, staff super friendly & was clean & well done up. Very, very comfortable beds, good aircon.

Nothing

The staff are very helpful and friendly, specially Murat he extremely helpful

close to local transport system, staff were friendly and rooms were very comfortable size

everything about the hotel was on point

Everything was good. Friendly staff, good communication, good location near to all trains. Will definitely come back again.

Everything

Breakfast

It is amazig hotel clean staff are good too especially murat he is amazig person

Nothing

Service and location.

Late noise after midnight.