When we arrived, we were upgraded to a suite. Our room was very clean, spacious and well appointed (good bathroom, comfortable bed). Cheltikov hotel is located in an ancient russian mansion and is nicely decorated. Buffet breakfast was good with a large choice of cheese (Kars is famous for its cheese), cakes, jams and so on. Moreover, the location is very good, a few minutes walk to the citadel and to Atatürk street where there are many restaurants and cafes. There's also a nice garden at the back of the hotel.

The staff was kind and did its best to help us but the only weak point is that nobody speaks English. In spite of that, they organized a taxi for us to go to Ani archeological site.

Cheltikov has a definite "old world" aura to it, and on an overcast day (no rarity in Kars) its black tufa stone exterior gives it a rather sombre, even grim, aspect. But it's a pretty comfortable hotel and located within an easy walk of many eating places, shops of all kinds, impressive Kars Kalesi and many smaller buildings of historical and architectural interest. My room was very comfortable and well-heated - a necessity even in May, with night-time temperatures at or sllghtly below zero. Staff were competent and helpful, though without any significant language skills. The immediate neighbourhood has evidently been through pretty hard times in the relatively recent past, but now looks to be slowly undergoing something of a renaissance. And it's calm and safe. The same might be said of the hotel. I'd stay here again.

i wish they had an elevator! Wifi was a bit wobbly and at times internet dropped out completely. Breakfast included a vast range of Turkish cheeses but was otherwise pretty ordinary.

Great breakfast, however the honey was cut with corn syrup (something we encountered many time at other place but not worthy of such a stately establishment). The building is simply beautiful with great photographs. It is close to the tourist area of old town. The wood paneling is wonderful

There is no lift and our room was on the third floor. Do NOT leave your window open since the call to prayer will wake you up at 03h00 and this guy goes full out for at least an hour! No English is spoken and the receptionist tried to use this as an excuse to double charge me for the room even though I had the booking.com proof of payment. If you want to drink a beer you are not allowed on the street and need to sit in an abandoned quart yard at the back of the hotel. No fun. Some of the restoration work on the hotel is not done in sympathy with the original design which is a pity since it is such a beautiful old building.

A beautiful very well preserved grand old mansion on a quiet cul-de-sac, but within easy walking distance of town, restaurants and shopping. The rooms are truly beautiful. The were three floors and no elevator but the staff carried all our luggage and walking up 3 flights was no problem at all. Very friendly staff.

Perhaps more varieties of Turkish foods at the Turkish breakfast. But really the breakfast was quite adequate.

Hotel is in an historical building dating back to the time Kars was part of Russia in a quiet area. Rooms are very tidy and the quality of the breakfast is very good. Best bed and pillow I ever had in an hotel, since they were not too soft. Kars city is small, hence everything can be reached by foot.

very helpful staff at the reception-helped me with my Ani-trip more than enough breakfast possibilities fantastic bed, so comfortable so thankful that heating was on because it was despite month of may very cold amazing classical place 5 minutes to the castle

completely happy

The place is gorgeous, comfortable, and the location is great.

The staff weren’t very helpful. They didn’t seem to know much about the area and weren’t really keen on finding information for us. We had to search for tour guides on our own. One of the maids kept side eyeing us too, so it made us feel uncomfortable.

The hotel is set in a historical Russian building which looks amazing. The room is also quite spacious and clean. Its location is great since it is very close to the citadel of Kars. The breakfast was nice as well and their cheese selection is simply amazing as Kars is famous for its cheese products.

Everything! A beautiful grand old very well preserved building with exquisite rooms on a quiet cul-de-sac, but close walking distance to town, restaurants and shops.

Perhaps a little bit more variety of food at the Turkish breakfast.

I love this hotel! my second time and I hope not the last ! So comfortable, spacious and beautiful !

I wish the people working in such a classy hotel would speak some English