I can't say enough good things about this place and the people who run it. Mardin is a special town and the history and peoples of the region have an unfashionably ancient history. But one thing timeless about the region and it's people, which cannot be better exemplified than truly warm and welcome reception and treatment that I received at the Fairouz Konak Otel (hotel), is the deep and genuine hospitality of the local people. What a place and what a region. There is truly nothing like it anywhere else on earth and this hotel was the perfect place to encamp after long day. To the staff, I am deeply grateful for the opportunity to spend time with you all. Thank you!

Nothing.

Top location, very good breakfast, authentical otoman atmosphere. Special thanks to the staff - so polite, smiling and helpfull. Wi-fi was slow in the room,but goog on the terrace. Thank you so much for the hospitality.YOU really made our stay great.

GPS is not correct. Drive to the end of the main street of the old town. 50 meters on the right there is a parking. At the end of the street there is a sign table of the otel. Go up the stair on the left and then towards the narrow street -50-80 meters, then a small tunnel on the right with a couple of steps and you are there :)

The area is nice ,a bit farther from the busy streets, but still very close and perfect for walking. This town is really nice and unique. Breakfast was great! The room and bed were comfy, nice size of the room and nice decorations. Kind staff and nice views from the terrace.

When you shower, water splashes everywhere and all bathroom is wet (curtains should be good to install). The view from the room is not exactly as on the photos, a bit different impression, but ok its marketing:) Nevertheless, the view from the terrace is nice. Water earlier in the morning can be a problem (only cold and low pressure), but this is in all old Mardin; later is all good.

This is the best hotel I could have been when visiting Mardin. Everything was great, starting from the breakfast, the room, and above all, the service. They are great humans that did everything for me so my stay was perfect. They even went further and helped me with details I would have never imagined. I think when the perfect service comes along with an amazing place and nice rooms there's nothing else to say, just go there! Tarek, the owner, is the only one I could speak english with (although with the rest google translate was fine), but they all speak with their hearts. I can't wait to go back! :)

The accommodation was in a nicely restored historical building, with very nice rooms and a nice terrace. The room was clean and spacious. The staff was very gentle, they helped us with the luggage all the way back to the car (parking is not close as the hotel is in an area which cannot be reached by car). The hotel has a very nice terrace where you can enjoy a view of the landscape, drinking tea or coffee. Definitely nice

Everything. Honestly, I didn’t expect much when I arrived but I loved it so much so I extended my stay. I arrived late but the manager still answered my call and coordinated with the bus driver to pick me up. I was so happy when I arrived after a long and exhausting trip. Laundry was free. Staff were super helpful. Despite our language barrier, we managed to communicate through google translate and they provided help. Their breakfast was good too.

Wifi was very slow. Not sure if it’s because of the location.

Well located hotel, beautiful authentic Mardin building with wonderful views. Very friendly and helpful staff. Elaborate and high quality breakfast. If I ever return to Mardin I will definitely stay here again. Thank you Tarık bey & team!

My room didn't have a window and because it was right next to the reception area I was woken up every morning very early because of staff working and talking.

Everything was perfect: we were welcomed with tea and biscuits, we got upgraded in a very beautiful room, the view is amazing, the hotel is very central, the breakfast was phenomenal and the staff really, really kind. Thank you thank you you made our stay in Mardin very enjoyable. We highly recommend it!

The staff were very helpful . The hotel was at the eastern edge of the old town , far from the noise and traffic, which is great for me as I love walking .

The walkways can be very creepy and scary late in the night as one is walking in a medieval town ; keep in the right direction .

this hotel is a beautiful old building, it has large rooms that are impeccably clean, lovely bathroom, gorgeous terrace areas with shade, the breakfast was amazing, the lovely lady that cooked it did an amazing job, and lastly the management and staff were friendly, and were so helpful, if you are thinking of visiting Mardin I recommend you stay at this fantastic hotel, you will be very happy with it.

nothing it was perfect