Food was very good. Loads of choice, kept fresh and well stocked. We were well looked after by Yusuf and Ibrahim in the restaurant. Ability to book day beds on pier was a bonus. We loved the views and more peaceful surroundings of these beds. Mustafa's service was excellent. We also loved the more peaceful beach bar for the late evening drink. Nisa on the front desk, along with Lesley and Ruthe's assistance was great in sorting out check out extension and a new taxi to the airport, after BA cancelled our planned flight home.

As mentioned to Ruthe, we thought that all the sunbed pairs in the garden area should have had umbrella's. Especially with the temperature hitting 40 degrees. Wardrobe could not hold longer dresses without creasing at the bottom.

Resort is very nice..i have to say that one of the best in Marmaris.. beach is best in town..

Missing on room beach bag (for 5* resort i think is mandatory) on the room is not conditioner, missing body cream.. On restaurant Levante i had reservation with notice table next to Window..i had place in middle area and restaurant was empty.. Last day when i was on breakfast 7:00 a.m 10 minutes 0 waiters on floor..

Personnel were very friendly and helpful. Not only they were very kind to us but also to each other. This shows that it's a well managed facility.

Although were were told that we can have a dinner at the rooftop restaurant, it was fully booked for 6 days in a row. We stayed 6 days, therefore we couldn't reserve a table. It was our honeymoon and this was disappointing for us. It shouldn't be difficult to schedule the guest with longer staying period to the later days and leave space for other guests.

Cleanliness, staff, facilities

Buffet repetitive, we became sick on the last night. Poor service at Levante restaurant, kebab mains arrived cold - could be the dish that made us all ill

Literally everything. The staff were very professional, helpful and efficient. They would always smile and greet you. The rooms were spacious, clean and had a very comfortable bed and pillows. Rooms were also quiet and newly refurbished. The food was out of this world, we stayed there for 3 nights and the chef surprised us with new dishes every day. Very wide variety, they also had vegetarian and vegan as well. The location was perfect, just opposite the beach where the rest of the activities were. The old town of Antalya was 15 min away by a taxi.

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The staff were absolutely amazing, as was the food choice. I particularly loved the dessert selection every night aswell as during the tea and coffee hour. The food in the restaurant on the 5th floor was fabulous too with amazing views. The rooms were super comfortable and kept very clean and tidy, we had a lovely view of sea and pool. The hotel is in a great location to walk into town with a lovely view the entire way. It was our first time in Turkey and we really enjoyed it!

Small thing - We had smokers in the room beside us whose smoke travelled into our vents and throughout our room on two occasions. When we complained, it seemed action was taken though and we only smelled it in the hallway from then on thankfully.

Absolutely fantastic hotel, with 35 visits to Marmaris for me this is the best BUT it doesn’t suit everyone. Great location, it’s lovely inside and out, rooms are very good and the food is the best AI I’ve found, for me this is the best hotel but it’s not for everyone If you have children go elsewhere, there’s nothing for here for kids, no slides, kids club etc and they’ll get bored. Go to GRN Diamond or similar, this hotel would be better suited to being adults only. PLEASE NOTE: this is a quieter ‘more mature’ hotel, if you and your family are really loud, if you like to get hammered on the AI drinks, you’re a stag party, if like to clubbing and fun pubs, etc etc this hotel absolutely is not for you. If you start being rowdy, swearing etc you will get a warning by the hotel management and risk being removed.

We paid £60 extra for the Azure daybed on a jetty, this comes with fruit, snacks and drinks. The problem is this jetty is open and there’s a constant stream of random people coming on, wandering around, taking photos, using the other daybeds etc so there’s absolutely no security for your valuables if you’re taking a swim. The jet ski company next door came on to film a video and then an exercise class with instructor turned up, I don’t think they were even connected to the hotel. The jetty needs signs saying private area and a secured gate so you’re not having to constantly watch your bags.

The food at Grand Azur was seriously good. We had expected good but it was very good indeed. Different options at each meal; chefs preparing many dishes more or less to order; wonderful breads; fabulous fresh fruit and salad vegetables; great desserts……

It would have been nice if the Beach Bar could have been more of a venue with cocktails etc. The Beach Bar staff were really good and very kindly made us nice drinks in addition to wine/beer but this was just not equipped as a a full service bar. But the venue is magnificent - why is it not a full service bar?

Everything was amazing, the room service was amazing, the facilities were great, staff were very helpful and nice, so much activities, clean, great location and very nice. They took good care of us when they knew that we are honeymooners. We really enjoyed every moment at this amazing hotel.

The food during the lunch time needs to be better. The meat was sometimes overcooked and other times was almost raw.

dinner, breakfast, room

coffee (70% arabica, 30% robusta)