The staff was excellent especially Mr. Shakeel, Mr. Zakir, Mr. Hussain, Mr. Mohammad Ali, Mr. Nayeb, Ms. Sneha (Reception), Ms. Shirley (Reception), Mr. Sandeep (Reception). Mr. Shakeel and Mr. Zakir were the best out of the whole staff. The housekeeping department was very efficient, punctual, honest, respectful and dutiful. Room service of food was also very good and the food used to come in proper time after I used to order the food.

1) The noise from the Mezanine Floor after 10:00PM daily. 2) There is no coffee shop in the hotel lobby. 3) There is no dinning hall in the hotel.

The check-in process was swift and seamless, thanks to the friendly and efficient staff who made me feel instantly at ease. Throughout my stay, I was impressed by the level of service provided by the hotel's personnel. Each member of the hotel management team was warm and friendly. They were always ready to assist with any request, be it arranging transportation, offering local insights, or attending to any inquiries. The housekeeping staff would clean the room and change towels every day. With its clean and comfortable rooms, attentive room service, and polite and helpful staff, I would recommend the hotel to anyone seeking a comfortable stay at an incredibly reasonable price. The hotel's convenient location, just 10 minutes away from the Metro Green line, made commuting easy, adding even more value to the overall experience.

The lighting in the room. They should change to white LEDs instead of yellow lights.

Walking distance to Al Ghubaiba train station or bus in front of hotel. Many places to eat and shop. Room is clean, spacious, TV, fridge, kettle, complimentary water tea coffee. Young guy on the floor cleaning is very nice, unfortunately didn’t get his name.

Booked 2 rooms for family of 4. Bath tub in second room 411 needs upgrade. Even on 4th floor it is still noisy. Music from night club in the hotel building until very late/early morning.

Very nice hotel with Great location public transport is on door step staff is very helpful even General manager Mr Muktar Khan and shift manager Mr Roshan Jiskani handled and guide personally very helpful, and next time try to stay in this hotel InshaAllah.

In cooler weather need air heaters if available

Location f the hotel was very good. It is near to the heart of the city. Price was very reasonable and the staff were very cooperative. They also have a travel desk for arranging tours & packages at a nominal price which was very convenient for arranging our city tour. Nothing much to complain about.

Hotel has currency exchange facility but their exchange rates were higher than normal

Room service Wifi Staff Location Ride arrangements

Even though, I've arrived exhausted from airport but I had to pay one more night for an early checkin, just few hours left to the standard checkin time and even the room was ready.

Location is very good with nearby Indians restaurant & Supermarkets, Metro connectivity available in 6 minutes walking distance, to travel to Dubail Mall, Bhurj Khalifa, Travel desk is there which is slightly costlier than normal rates

Noise of Band from the club was disturbing in the night, it was continuing past midnight also

The staff members are very friendly

The ERP System that they are using at the hotel is very poor. First of all taking a bill from the system takes 20 Minutes and the second thing is that even after you have paid the car parking fee the system doesn’t communicate to the parking area supervisor to know that the amount has been paid

The guy from house keeping by the name of Mr Mijan he is really helpful and hardworker in ur hotel we saw his work it is very neat and clean.

When we are calling at the housekeepin for water in the night so no body was attend the call there is no nothing in tv even channel was not coming

Pretty much we liked everything. Staff, cleanliness, room, location.

Food was very expensive in the hotel. And the hotel told us that we will further extend your stay if you wish in the same price. But they increased the price when we wanted to extend our stay. And apparently had to move out for better prices.