it is very close to my friend's place, hence i stay there, but the service needs attention.

unfortunately there's no early check in for international guests. i was asked to pay an extra day to check in early. i found that unfriendly and inconsiderate considering it was 40degrees outside, and that i had a paid booking for 15 nights already. the room was ready already...when i said i wasn't ever charged at Crowne Plaza, his response was they were not Crowne Plaza. Clearly, that is the fact. Receptionist did not even check with the Duty Manager. i was harassed for every visitor i received, male or female. security would rush all the way to my room, as if i was criminal, insisting on my guests id. if that's the case, why not have security downstairs asking for id. very unprofessional and it was embarrassing for me.

This is a hotel like apartments. Spacious rooms & apartments yet served with 5 start hotel service level. Family or bachelor this is your place to go. Enjoy presence of super market down stairs, laundry, and delivery of your Talabat to your room. At the back of the place, you can have a nice walk on the bay, watch the little marina, enjoy a coffee or a meal at the available restaurants. Also a massage place for relaxation. As expert in Dubai, I highly advice to try this place.

Just a trivial point, the Ironing device isnt the best.

The friendliness of the staff and how attentive they were to our requests and questions. Especially the hotel manager, Iman. He was an absolute joy to be around and always greeted us with a smile. The location was great, and they kept our room very clean.

Although the entire experience was great, the room that we got was advertised as a “City View” but there wasn’t much of a view at all from our room. Our balcony faced the local highway and you could hear traffic at all hours and occasionally a supercar would pass by which would sometimes wake us up.

Everything was great as usual. Spacious, super clean, helpful staff, amazing receptionists.

Ironing device is weak + lacking steam. A problem from years still exists. Please have few good ones to be provided to clients.

I would come back again for this hotel, I rant two bedroom apartment with family, and we loved it, it was clean, nice and comfortable, staff was very helpful and fast responding, location is great, 24/7 minimart, very good parking, the price was good

I didn’t find anything unacceptable

Perfect and comfortable

Location

the hotel looks new, has amazing rooms, and is super clean. the location is nice, and the view on the canal is romantic. room space is big and convenient . the balcony has an awesome view to Burj khalifa, where I was sitting most of the time.

The staff is great and they maintain it superbly

All was good nothing to dislike about the property

Staff, cleanliness, facilities, location. All that is 100% and I will always stay in this great hotel.

Iron not clean in almost all rooms + cleaning staff need to ring once or twice only :)

Amazing hotel highly recommend