This was a return visit after a 2 week holiday in Northumberland with our 2 dogs. The room was comfortable although a little cramped. Room ventilation was poor that. In hot weather, became very uncomfortable. Beds were very comfortable and bathroom was good. We would like to make special mention of Mr TARLEK - the hotel receptionist - for his outstanding customer service. Kind, extremely polite, exceptionally helpful who ensured that our stay was comfortable. He is an exceptional ambassador for your company.

We were extremely disappointed to hear that Mr TARLEK was completely unaware of the same kinds of comments that we made about him during our first visit some 2 1\2 weeks ago. I suspect that your HR Dept is at fault here and would ask that your appropriate Dept passes on our very positive comments that we have made about him above - and in our last Customer feed back form.

Everything apart from position of room(see below). Room was spacious, modern, clean and well lit. Bed was comfy.

We were in a room facing the area where the lorries park overnight. Many of them kept their engines running and there was therefore a constant noise which although not extreme, meant our sleep was disturbed.

It is well run, comfortable and friendly and the staff go out of their way to help you.

I was allocated a room at the back but this overlooks the lorry park and some lorries have refrigeration units which run at night and are loud. I moved rooms on request to the front of the building but the noise of the motorway traffic was too loud and I didn’t get much sleep. The window in the bedroom was double glazed but didn’t seal properly so this could have been the problem.

I like everything about this place especially all the options to eat at like KFC,Subway,Burger king, an many others it's probably my favourite hotel stay it can be very pricey depends on many different factors I guess but for me I could be a little cheaper more often would be awesome 😎.

The only problems I find for me as an individual is the actual distance in which I need to travel not owning a car I have to pay a lot of money so my room a night, taxi fares an any food I eat while I'm there this can be very expensive in total.

Drove from Fife, Scotland to Kent, England and this was a welcome stop on the way. Ensuite room was clean and well presented, staff were very helpful. Attached to service area with shops and eateries.

There are no plug sockets next to bed. I have sleep apnoea and have to use a CPAP breathing machine, this needs to be plugged in next to the bed so it works when I am sleeping. Would also be useful for charging phones next to bed so can reach if using as an alarm. Please consider putting sockets next to bed heads in all your hotels

Leicester Forest East Days Inn is one of their better budget hotels. Parking is convenient and easy. The staff are helpful and very polite. Special requests are usually honoured. The ground floor rooms (at least) seem have fridges which is very convenient. The room was comfortable, as was the bed. There is a bathtub with shower over, and as I like a bathtub, it is good for me. Prices on Sunday nights seem very reasonable.

The room probably needs a bit of a make over, including the bathroom, but please do not get rid of the bathtubs! There is only one comfortable chair, for a room meant for two persons, which seems rather odd. There are no drinking glasses in the rooms, but if you ask at reception, they are usually forthcoming.

I love this place but its not for everyone, if my wife was with me I would have had to use a full blown hotel. This is a great place if you want really friendly staff, ease of access and location (car required). It's a motorway services hotel. I have stopped he multiple times. I like it because it's a motorway services, it's always open, have jet lag in the middle of the night, no problem you can go get food, stores etc. Rooms are very clean, bed comfortable. I'm an Ex-Pat from Leicester living in the US. When I visit alone or visit with the kids we stay here. Not the wife cup of tea, but very practical, affordable etc. I stopped here for 18 nights once when my farther past, apart from the occasion that brought me here, the 18 nights where great. I could work from the room, the WiFi was fast enough. Plenty of food and drink on hand. Highly recommend this better than some hotel I have paid twice as much for.

Not much, has everything you need.

Really friendly helpful staff upon check in and check out. For the price I paid I feel like it was good value as the location was perfect, 10 mins drive from where I was working. Bit of a mix of people staying there as you would expect. Where my room was, was facing the petrol station and not towards the entrance of the services which seemed to be a lot quieter, which I appreciated

bed clean staff always happy and helpful ideal location for our needs stayed there before many times amenities on hand also staff sort out everything if u ask them too toilet roll not in room quickly got some for me and someone else at same time they said waiting for dely.

car spaces nearer to door when cold wet and dark when staying there the breakfast deal no different to upstairs carpets and deco needs a spring clean and no dogs in some rooms would help who dont have dogs

The two ladies at reception were very friendly and welcoming but also professional. Room was very clean and a generous size. The breakfast was OK but I wouldn't pay for it if it was not included. I had bacon, which was very dry, lovely hash browns, soggy 'fried' egg, mushroom which were tasteless and tomatoes. (I only ate the hash brown and a bit of the tomatoes) . Tea was fine.

Breakfast.