Good location, lovely spacious room, very comfy bed, good facilities in the room and bathroom. Parking is a real bonus.

Number of stairs, not for the fainthearted! Staircase up to room looks shabby and tired, makes you worried what you're going to find one you reach your room, which is a shame, cos its lovely once you get there! There was quite a strong smell of carpet freshener, or something similar, not a problem for my husband but I have a very sensitive sense of smell and found it a bit overpowering.

Lovely big room and bathroom. Very comfortable bed. Powerful shower. Immaculately clean. Fab easy free and secure parking. Good tea/coffee facilities. Very convenient for the town centre. There is a little noise from the town but they kindly provide earplugs in case you need them. We were told there would be no one on reception but there was a great welcome from a lady on front desk, who explained everything to us. Very happy and wouldn't hesitate to stay again.

Nothing

It was in a great location. The room was huge with a comfy bed. The nearby clock tower disturbed me a bit (although not an unpleasant sound) but the second night was better when I actually used the ear plugs provided.

The stairs up to the room were very steep and narrow - glad I didn't have too much luggage. You need a PhD to use the TV and the bathroom was a little tired in places. The car park was very small and narrow - challenging to use in a larger car.

Like the entrance and stairs as a gesture of welcome Room sizes were great and decent too good quality mattress slept well

Therr was no hot water so i rang to ring the sister hotel to get it sorted n they said on the phone we will get that switched on for u,in the evening was luke warm for shower and in morning just about hot

the room was very nice and clean, it had a tea/coffee station as well as bottled water, biscuits and clean towels. the whole venue is very nicely decorated and self check-in was quick.

my only issue was the ringing of the clock tower every half an hour, which isn't up to the hotel but can be hard to deal with for light sleepers. the hotel provided ear plugs. another thing is that the door to the bathroom and bedroom did not close properly.

Everything was perfect the table and the provided product also were good quality. The bedroom was so beautiful and cozy.

The refrigerator. The refrigerator was not working at all sometimes it starts working and sometimes it's totally off the only reason I have is that I didn't get the item which I have booked the hotel for.

Really convenient location for us, parking was a big bonus, big room, nice decaf coffee (yay), big ass fan was awesome

The code supplied to the front door was incorrect. Thankfully two other guests arrived back at the hotel shortly after we did with the correct code so it wasn't too much of a faff.

The room and bathroom were very spacious, clean, and tidy with soft, fresh towels and good selection of hot beverages to choose from. The bed was also comfy and warm. I couldn't fault it.

Safe key box was a bit fiddly but manageable. Although the chiming of the clock tower was heard, it didn't disturb me too much

Absolutely massive room and bathroom. Great central location. Earplugs a great touch to offset the noise outside. Breakfast was awesome.

Earplugs provided meant I didn't have to listen to the church bell go every 15 minutes, also a manual for the espresso machine would be really helpful. Thanks!

Beautiful building. Central to venues we wanted to visit. Free secure parking. Very quiet could barely hear chiming clock other people mentioned. Good to have a fridge for fresh milk. Plenty of hot water and warm bathroom.

Nothing to dislike