Loved everything about the Hotel. I'd definitely recommend staying here. Staff was courteous and very nice. The room was really comfortable, clean and homey. Fantastic! Loved my stay! Was genuinely sad to leave on my last day, which is something rare.

bedroom is perfect large and amazing facilities

could have a restaurant, room service and help with the luggage

Everything in the room. The fact that we had a second room and the extra bathroom. The kitchen and living area well designed. It felt like home away from home. Three big windows, spacious bedroom and a well equipped bathrooms.

I didn't find anything that I didn't like.

This hotel stay was one of the Best I have ever had. I booked a Studio Queen (2 Bed) Room. I arrived about 3 pm and check in was a complete breeze. My room was located on the 4th floor. We drove around the building for easier access to the room and our car. We opted to use the stairway to access the 4th floor to our room. The elevator set up is a bit of an inconvenience especially because this hotel can easily feel like a maze and our room happened to be at the end of the really long hallway. The room itself was perfection in a nut shell. We had a kitchenette stocked with glass bowls, coffee cups, glass wear, utensils, knives, paper towels, toaster, soap to wash dishes, refrigerator with ice maker, and a table with 4 chairs to dine on. The living room set up had a comfortable couch with a connected ottoman. The couch itself turns into a bed also, making the room a 3 bed. The Bathroom in this room was such a treat. The water pressure was amazing, the Paul Mitchell Tea Tree Shampoo, Conditioner, and Body Wash Was Refreshing! AND THEY HAVE A BATHROOM DOOR! Not this sliding door mess other hotels attempted to implement. The location was prime real estate. and everything was Clean.

The hotel was great, the lobby was just too far from where our room was and the maze to get to the elevator was just too much for the senses. This prevented me from trying out the Hotel Breakfast.

I drove from Sacramento and had a problem with my left ankle. Knew I needed to ice ASAP or would end up not going out. Left my room and could barely walk. I asked a maid where the ice machine was. She told me I had to go to front desk to get ice. I thanked her and limped away. I took 2 steps and the maid who answered my question offer to get the ice for me. I wanted to cry because I knew I could not walk that far and she realized this. There truly are nice people still in bay area. Made my trip because I used the ice for 3 days. Wish I got her name. I looked for as I wanted to tip her

Staff was extra helpful, and very kind! Breakfast and coffee was great! Location is central to all activities throughout bay area. Good value, for more, with good lit up lot, no rif-raf and security at night checking lot around hotel...even parked my trailer with out issues for 4 nights. Way better value than Hilton, with better amenities! Thank you for a great stay! 👍

Pool was not cleaned up for night use. No ice machine, but they give you free ice at desk. Mattresses in suites not very comfortable, but floor plan was great for family of 5! Dog braking by downstairs patron at 7am...but we love dogs, and understand it's not hotels issue (owners) issue...

Great location for downtown San Carlos, very convenient for Redwood City and surrounding areas. Very comfortable suites, well equipped kitchen.

Did not like the extra fee for parking

The quality of the furnishings and bathroom were very well done. It felt like a luxury stay being near an airport. The location was great, walkable to many restaurants and shops. We would definitely stay here again and recommend it to friends and family.

It was slightly off the beaten path. The market could have been better stocked. And their should be an option for assistance with bags to the room because this place is a maze of carpet.

Excellent. Nice, roomy suite. New. Attractive, open lobby.

Noisy HVAC system in our room. Also, when turned on, the heater would initially spew cold AC air.

The room was spacious, with a kitchen if we chose to use it. An awesome breakfast buffet, totally remarkable.

nothing, everything was wonderful