Room was super clean and spacious. Had so many amenities. Breakfast had a good variety. Staff (Jesus) was very helpful and quick to take care of any concerns. The a.m. weekend front desk clerk was very friendly also. Our room was very quiet. We had a room on the 3rd floor with a pool view that my kids loved. The room is dark when you need it, but great lighting when it's needed as well. We would definitely stay here again.

*The a/c took a LONG time to cool down the room which was pretty warm/muggy when we arrived. We informed staff and Jesus came up right away to take a look. I guess all the a/c's are like that so we just took a dip in the pool while we were waiting for the room to cool down. It wasn't a huge inconvenience, but a friendly suggestion to the hotel would maybe be to start cooling down the room on hot days prior to the customers visit, especially when a customer messages their arrival time. *The breakfast eggs were watery and the cinnamon rolls were dry with no icing. Other than that, we loved the breakfast.

The room was very clean and the bathroom was nice. The bed was comfortable and there was enough room for our luggage to be stored in a corner and out of our way. Also the hotel has a lot of good food nearby and we never had to go too far to get what we needed.

The pillows weren't the best but I was still able to get decent sleep.

The location was excellent! Close to all the shopping I needed to do and had easy access to HWY280. I got the rest and relaxation I desperately needed. Quiet setting. Spacious room. Fridge/microwave/TV in great working condition. Spacious bathroom. A comfy mattress. A great couple of nights of sleep!

The cleaning staff entered the room before I had fully checked out and cleaned the room while I was away at breakfast. It is important to let the staff know that they should wait until the guest has checked out to enter for cleaning. I had already moved my stuff out and had the do not disturb sign on the door. I do understand that they probably saw an empty room (as I had already moved my belongings to the car) and entered to clean, however, I still had the entry card and wasn't quite ready to check out. My visit was cut short by a 1.5 hrs due to this issue and will make sure I tell the desk staff during future visits if I decide to leave the room before checkout time OR leave my belongings in the room so the cleaning staff knows the guest hasn't left/checked out.

The rooms and hotel was super clean. Very nice and up-to-date. The staff was awesome.

so all the windows in the hallway and the doors to the lobby remained open at all times when even the temperature drops below 40°. So the lobby where you had breakfast and the hallways were super cold almost uncomfortable.

the bed was very comfy, the location was good. The breakfast was pretty tasty.

ok so the shower head pressure was a little low and the tv remote only worked if you were right in front of it. I know it's not a big deal but was trying watch tv in bed and couldn't change the channels.

The room was very clean and the staff was very friendly. Hotel is also close to local restaurants and shopping.

Hotel is going through a renovation process or someone forgot to upgrade the dingy steps and dirty hallway carpets.

Front desk staff was lovely even at the late hour I arrived. Room was clean, spacious, and comfortable.

Pump bottle for conditioner didn't work. It was full, but didn't dispense. I never got the chance to report it or request a replacement, so that's on me.

The rooms were super clean and comfortable. The location to our destination was really efficient and the people were super friendly there and the food was great in the morning everything was fantastic I recommend. Stay in here.

Breakfast was good. They have many options to choose from! When I came to lobby there were many people, but I did not see gloves to grab food everyone using same tongs.

I did not like that when I made my reservation they did not told me anything about a $150 Insurance or something like that. Which they have not refund me yet.

it was clean

I had booked a room online I got a confirmation code stating everything will be set when I got to the property the staff member told me that I need it to be moved to a different room then I had a $150 deposit hold on my account it was back on my bank account till 3 days after…..