First of all, y'all... I wish I knew her name, but the girl at the front desk... Absolutely amazing! My wife and I stood and talked to her for like 15 minutes. She knew about the area and the concert venue we were headed to. She had cute twists in her hair and wore a mask, I hope she sees this ❤️ She was soooo freaking nice! Second.... The pool! So much space to lounge in, the rock waterfall, the size of the pool 😁 The pool could have been a bit cleaner but we've been getting A LOT of rain here in central Florida so I get it. The room wasn't anything special but it did have lots of really cute modern touches. It was clean, the bed was comfy, can't ask for anything more 😁 would definitely stay here again. Aaannnndddd, you're close to so much stuff!

The hallways/stairwells to the room were a bit dirty but I really didn't care. It didn't extend into the rooms so whatevs. It's not like you're sleeping there

convenient and affordable staff was very friendly.

On my last day saw cockroach. MAIN door had gaps where someone can just peak inside. Felt like the only renovated rooms where the rooms overlooking the pool area. because all of the rooms I stayed in all the outlets were ripped off the wall. floor was dirty and bed was old. neighbor were loud to the point where I can here them all the time having sexual intercourse. throughout the night.

Price and location to I-4 was great, We are frequent travelers and booked here last minute for new years due to our normal hotels being booked. Although the property needs some renovation, they are understaffed so halls were a little dirty rooms were all clean tho. Very nice pool area and I believe this has to be the nicest most willing to help staff of any hotels we've stayed to include all your bigger names. Had issues a few times with our rooms but they were always willing you help no matter what.

Had to change rooms 3 times, ac broke in first, strong smell of Marijuana in the second room, 3rd room was good on smell had some issues with the toilet but they fixed it. Overall the hotel is in need of renovation in all aspects. But seemed safe

The close location to my work.

There are two sections to the motel. I highly recommend the executive suites because they are quite and well maintained. The units that have exterior doors, the noise from the pool and other visitors is very loud. I work nights and unfortunately on Saturday there is an open bar poolside from 11:00 until 6:00 and it is impossible to sleep through the noise. The older units are in disrepair, but clean.

I was pleasantly surprised upon arrival at how nice the property looked. The pool area and lobby were extremely nice. Your staff was professional and nice.

The signs out front could use some remodeling to represent how nice your property is. The pillows are quite soft with no firmer option. The renovations were nice but appeared to be rushed a bit (painting was not a clean job for sure). The desk chair did not seem safe enough for anyone over 100 pounds to sit in. Please don't get me wrong this is still a much nicer place than I expected.

Hector (front desk) was exceptionally professional. I was greeted with such kindness that continued throughout my stay. To say that he was polite, corteous, and knowledgeable would be an understatement. Trust me folks I had some pointed questions for Mr. Hector as I am a retired Senior Project Manager of a successful Underground Utilities Construction Company and they were all answered without hesitation and politeness. As to the location....you couldn't ask for better. There are plenty of restaurants and shopping near by. The rooms... very clean, beds are very comfortable and feel brand new. The lighting is very good and the room needed no maintenance. The property.... remodeled during my last stay. Thepool is very nice to relax at and the kids will definitely enjoy it as well. The parking is ample and I felt safe. The wireless internet speed was surprisingly fast, (about 35 Mb/s down) and the business center is very accommodating. I would highly recommend staying at the Opal Hotel and Suites if you ever have the chance. Without a doubt, I know I will be. And soon too I hope. Thank you

Entering the property takes a little know how especially if you're not a local like I am. The city Shut off Douglas Avenue from going through US 436 last year. When exiting I 4 Travel West for 2 traffic lights and turn left. Travel to the next traffic light and turn left again. The Opal Hotel and Suites will be on your left adjacent to the Walgreens.

they had a very beautiful pool really enjoyed the security measures the front desk people are very nice and accommodating

noise auto side the room is strong Also they charged me 25 a day for my dog because I had to leave her in room and she is a service dog. just because I had to leave her doesn’t change her status. should have not been charged for this. also they could update the rooms a lot more some things had rust

the pool area was very pretty with the waterfall and was well maintained.

everything was nice but we only got 6 television channels to come in and with the Super Bowl that weekend had to go a bar to watch the game which was not good.

Amazing decorations and aesthetics! The lobby, discos, restaurant & bar, and the pool had amazing looks and beautiful atmosphere. Rooms seemed to be still worked on, but you would have to really look at it to be able to tell. Aside from that, they were splendid as well and very clean!

Not a big deal, but we wished there were posters or flyers of the weekend activities throughout the hotel, indicating the time and type of party (Pool Party, Nightclub party, or just the Restaurant & Bar). That would just work as a reminder for the guests.

We loved the newly remodled room, the pool view, the staff and restaurant. The food we had was great, our bartender/server was fantastic, Sara, we loved her! Great personality, super sweet, great asset to the restaurant. We will be returning soon to check out the pool during the day since we had such a quick stay. I love the new concept. I look forward to seeing everything renovated and your old reviews to be a thing of the past. I was especially grateful to Chris for helping me with my wrong date booking and not charging me a cancelation fee when I had to cancel and rebook for the right date.

I would have to say our stay wasn't long enough to find much to not like, it was quick. Maybe the cigarette butts in the garden around the pool and the upgrade needed in some outside hallways. Im sure both will be taken care of soon.