The mattress was very comfortable. Room was nearly soundproof to hallway & next door noises. Rarely heard anything going on outside of the room. Pleasant surprise. Nice that there is a lounge on site with a happy hour. Wasn't much used during the week. Smart TV that you can sign in to your own streaming services (Netflix, etc.) However, TV is in an awkward location. Hot water for sink & shower nearly instantaneous. Fantastic!

While barn-style sliding doors are popular, they are NOT a good choice for a bathroom door. There is not a complete seal (1-1 1/2" gap) when "closed" therefore everyone is subjected to the toilet bowl symphony occuring within. As well as the escape of offensive odors. Especially since the bathroom fan is very ineffective, can barely tell it is going. Also, would expect a porcelain seat not plastic. Bathroom tissue was also sub par. All this comes off as pennywise and pound foolish.

The food area was always clean, stocked and great selection in hot and cold foods, staff maintained area throughout the breakfast, always plenty of coffee!!! We also ate an evening meal at the bar area and Kathleen was our server/bartender she was friendly, professional and made the experience a 10 out of 10.

n/a

Most helpful and friendly people at check-in desk. Did not need 2nd room and they were so very gracious in understanding our circumstances- I was so appreciative. Very nice selection for breakfast. Clean buffet area and all food well supplied.

2 floor room facing street was a little noisy with street traffic but not a real issue.

Very nice and beautiful room, very nice gym, everything is new and clean. Comfortable bed too!

The heavy use of plastic and styrofoam and breakfast. This hotel should use normal silverware and plates and do the environment a favor. And for $300 a night no one should eat with plastic.

I liked that the lobby was airy and there were comfortable spots to have breakfast and linger. The beds were very comfortable. I was given a quiet room at the end of the hall with easy access to exits. I liked the spacious desk - sofa/trundle bed area with ample light.

The front desk staff was exceptional. They always greeted us when we came into the lobby, asked about our progress on looking for a home, asked how our day was. The facility is clean! Having laundry facilities accessible on our floor was helpful! Nice selection for breakfast as well. Highly recommend this hotel!

very clean and walking distance to many things. across the street is Sephora, Whole Foods and Nordstrom rack. Hot breakfast in the morning was excellent. Full bar with happy hour in the evenings

nothing

Made reservation online and upon check in they did not find my reservation. Online emailed me a itinerary number but not confirmation #. So it was difficult to find . However the front desk clerk was great! She persevered until she found us because the hotel was sold out. She found our reservation and all was well.

Online reservation company

Location Room size Cleanliness

Have to pay for parking

Perfect location, comfortable room, clean and nice everywhere.

Breakfast Is complimentary but choice is extremely modest. I would recommend to find breakfast place outside the hotel. Luckily, there’s a great choice of restaurants and сoffee shops around, including Winter Park downtown.