Very clean and staff was welcoming.

Nothing

I did not take advantage of the breakfast, except once. My daughter enjoyed the French Toast. I am a vegan, so there was not much for me, but fruits of which I partook of once. The receptionists were awesome. The room was clean. The courtyards were beautiful to sit and relax. It is in very close proximity to what is left of the mall :) It is within walking distance of food places, also.

This may not be in your circle of influence, but there were a few times when I entered the elevators and they stunk with marijuana. I would like to see the meals catering to all diets including a total plant-based diet.

The hotel staff was awesome. We were there because we had water damage to our house so we just wanted a quiet, clean and comfortable place to stay for a week that was close to work. ADJIA, JONATHAN AND JO (frontdesk assoc.) were great. They were always smiling and made us feel welcome! Very hard to find these days. Thanks guys for the great customer service!

No black out curtains! Our room faced another hotel and the exterior lights shined into the room all night.

Room very clean as always

The key card wasn’t working on the door from parking lot. I had to walk a round to the front every time to get to my room it was pouring rain out side so I was a little upset I had to run all the way to the back to the front every time. Not to mention the parking lot was full otherwise I would’ve parked in the front and just walk in. The lobby was hot when I walked in like the air was off.

Location, friendly staff, confront of bed and room, indoor pool, cleanliness of the hotel in general.

Wanted to get in pool, but it appeared to need attending to... Water was too cloudy and no jacuzzi, so we chilled by the pool instead.

Staff was accommodating when we had problems with our door and door key. We we offered to move rooms but that just would have been more if an inconvenience due to excessive luggage (However, continuous denial of room access was very Embarrassing)

Charging through booking….. There were several errors with which card they should charge. I attempted to make the correction but at the end it was still a disaster. I paid other guest cash and they used their card, however booking still charged my credit card. (After the changes were discussed several times via phone and at front desk)

The property was clean and had a fresh smell. It was conveniently located in the are a I need to be in

The prices of the snacks at the hotel pantry! $4.00 for a 12oz coke is outrageous and an absolute over kill

Everything was good with my stay. The room was very clean, the environment quiet. my husband and I slept well.

The furniture and carpet is old and needs refreshing. I stayed in room 408 the housekeeper did well.

The staff was extremely friendly and helpful.

I don't have any complaints.

The hotel was nice for the price. It was clean. The towels were clean. The staff was very nice. I really enjoyed the breakfast area. The cost of breakfast

The BED was too hard. I expressed my concern to the receptionist but she was unable to move me because the hotel was full. I completed my two nights stay by sleeping with pillows lined the mattress. I stayed her because it was close to the location of the event happening that weekend.