The room was simple, but very clean. Easy access to the room. The temperature of the room was comfortable during a real arctic chill. The hosts were very nice and very prompt in helping us. The location was very good to reach several destinations of interest to us. Located in a cute small town with lots of boutique shopping.

It was clean and close to the activities that we chose.

I liked the location. It was not that far from the main road. We easily walked to and from our hotel to restaurants and shops. Even the mountain coaster! Our room was a very nice size. The bed was comfortable. The shower was great. Our view of the river was nice in the evening and in the morning. I was sad that we didn't stay more than a night. The receptionist who greeted us was lovely as well as the one the morning when we checked out. The one who checked us in told us she would call when our room was ready. And that she did. I thought that was fantastic. And I give credit to the hotel housekeeping for doing such a great job as well! I would book a stay in the summertime!

There was nothing not to like when we liked/loved everything about our stay. Customer service is rare and few these days in hospitality. But this place gave us that, which makes a great start to a great stay!

Well lit at night, great location, loved the hard wood floor and the dog area. Very accommodating for an overnight stay. Lots of parking and very close to restaurants, and shopping.

Building was dated, could have done a little better job at cleaning.

My room was huge I love that room however it’s a little boring you don’t really see anything but that was also to be expected I enjoyed my stay it was extra quiet and like I said I love the size of that room and the price was unbelievable if I go back there I will return back to the same hotel. I only came because I wanted to go to the Safari which was only 10 minutes away perfect

If there were things to see maybe other than that everything was perfect

I was wonderful to sleep in King size bed will more than one pillow. I am thankful for the room that we stayed in. Fortunately, the rooms were empty on either side of us. We were treated like royalty.

It would have been nice if the staff were available instead of "on call" but they were courteous and polite. There really is nothing that we did not like about the place. I suppose if I had to say something then it would be driving up an incline to get to the room.

I didn’t know it offered bfast it wasn’t there for us. No one said there was any kind if it was. Over all it served our purpose for our stay. I would probably stay again for another town function.

No bfast was offered as far as we knew but we were only there one full day for the town festival and shops.

Nice large room. Building is back off the road so quiet... Close to Callaway Resort & Gardens where we were going for the Labor Day hot air balloon and car show/

Nothing

The room was very clean, good location to Callaway Gardens.

We had to wait for the front desk person to check in. They had a child checking us in / not good customer service.

We have stayed at this property 2 more times since the initial stay. We have family in pine mountain and love that there is somewhere decent and affordable that we can stay close to everyone. I do recommend upgrading to the suites if you are traveling with kids. We have 3 children and it made a world of difference having the couch and extra space. We also like the rooms up on the hill better.

Our first stay we booked a non smoking room and it seems like it may have been a smoking room at some point or the previous goers were rule breakers. Overall the room was very clean and comfortable otherwise.