Location is great to beach and restaurants. Laundry facility available. Staff were great.

Smaller basic room on lower floor. Larger room on 10th floor is much better with more space. Better view.

The room was great, spacious and clean. Staff was amiable and location is amazing.

The pool is closed, which was disappointing. Breakfast was very underwhelming.

The location was very convenient, which was next to the ABC Stores, International Market, and other restaurants. The staff were friendly and quick to service. The breakfast vouchers from the hotel gave us a limited items to choose from but they were great choices and very delicious! The room was clean and beds were made nicely everyday. Not such a tall hotel so the elevator arrived quickly. The air conditioning worked very good because it was really humid outside. There were a good amount of chairs and two desk, which made it comfortable to lounge and put your belongings on top of them.

The beds were small, therefore it made it difficult to be comfortable while sharing the bed with my significant other. The beds needed to be at least a queen size, but they were only full sizes. The shower area in the restroom was very tiny and in an awkward shape.

The location of the hotel is near of many bus stop, the beach and the international market. The room is a little bite old but is ok for the 5 days stay. The staff are helpful, very kind.

the noise between rooms. We can hear people in the room next to us said.

The front desk staff were fantastic and very helpful. Enabled us to check in early due to my husband being very sick.

A little dated, under renovation I think. Needs full renovation. A little disappointed we where charged resort fees when pool was not in use.

Family holiday and too take part in Honolulu marathon. I found all staff friendly and helpful. The room was cleaned everyday and hotel close to shops and beach.

Only down part we didnt know the hotel pool was closed, we did get to use sister hotels pool, so all fine in the end.

The bed was comfortable and I had a nice view from my room though the balcony was off-limits maybe because of security reasons. It's a quieter side of the area compared to the hotels along Waikiki Beach. The staffs are nice and efficient. Very good location! Since the hotel is located along Ka'iulani Ave., it's in the center when you are going to the beach and the restaurants and shops along Kuhio Ave.

The hotel is outdated. The lobby wasn't vibrant and welcoming. Since a lot of people are arriving earlier than the actual check-in time, they should provide a cozy sofa or chairs where everyone can sit and rest while waiting.

the location is very good,

we stayed here twice for 2 nights, the first time was very good but the second time was not as good, the room we got was smaller, and run down, BF was not included only for extra pay, because of Christmas we had to pay double and that was way too much for what we got.

Love the location and our room balcony. The hotel room was clean, comfortable. The staff very friendly and gave us the pillows we requested in a timely manner. Finally the included breakfast was good.

The carpet and bathroom look like they are old.

We are a family of 5. The beds were so comfy, the rooms were great and I was really pleased that the reception were so helpful and went above and beyond on getting us two rooms next to each other.

The pool renovations are taking just too long, they started so early on. I observed the workers whilst I was there and honestly, I feel that Ohana Waikiki East are getting conned by their subcontractors. They seem to do the bare minimum and is causing the pool to progress far too slowly (I'm guessing these guys are getting paid by the hour). If it was up to me, I'd be looking for an alternative company to finish the work.