Nice clean hotel with a decent breakfast and a large gym. The oatmeal had many different things you could add including fruit. The TV had access to YouTube which I used to find sleep sounds one night when I had a noisy neighbor.

One night I had a very noisy neighbor, thankfully he quieted down about 10pm. Breakfast started at 7:00 which I missed most days, I had to leave for work at 6:45 to make it on time, wish it started a little earlier. Main breakfast was a little too sweet for me the one day I could make it, they day I checked out, I should have gotten the oatmeal and added the fruit which was available.

The suite was large and comfortable and had a full size refrigerator which is what we needed. Loved the large flat screen T.V. The breakfast was delicious with lots of choices—including muffin-size spinach/cheese quiches and (not instant) oatmeal with many topping choices, chopped walnuts, almonds and pecans, dried fruits, and chocolate chips and dried coconut, many more things to choose from. Definitely better than most hotel breakfasts. Nice gym open 24 hours. I will look for this lodging when I travel from now on. Also, friendly staff! and SO soft bed sheets!

No place to hang my clothes due to your custom-organized closet that you have to request hangers etc for. For one night it wasn’t worth the trouble, but with only a few “pegs” near the door to hang things on, it was inconvenient. Also, the gym had everything you need except for a few mats for stretching. The fitness center certainly has enough room to accommodate them. And last, it was new and tasteful, but could use something to make it look and feel “warmer”. No big deal, but it would be nice. L

I liked the layout of the Studio King room, the walk in shower with shower controls on the back wall, the complete kitchen with dishes for 4 and a small dishwasher. Had an apartment size refrigerator and a 2 burner flush stove in counter top! Amazing! Closet had shelves and basket organizers. 3 drawer night stands. Bed was very comfy too. Breakfast was eggs waffles, oatmeal, toast, bagels, cold cereal, yogurt, muffins, fruit! Property had an outside BBQ area, firepit, indoor pool and exercise room. Lobby was very organized with different sitting areas. Absolutely loved everything! Will definitely search for this hotel on future trips. Good job Marriott!

Wish there was a luggage rack for travelers who spend only one night and don't unpack. If a luggage rack, I wouldn't need to use the sofa and ottoman to set my bag on.

We travel a lot from New Mexico to the east coast and always stay at Hays as one of our overnight stops. This place is so good with their super nice and spacious rooms.

The employees friendliness is missing. If they had that hospitality ‘Thank you for your stay, was everything ok with your room? Have a nice day etc’. This takes less than 3 seconds but gives the ‘welcome’ to your guests. And breakfast… they normally had more stuff like waffles, boiled eggs etc. Breakfast items became very limited within past 6 months.

Everything was great with the exception of the check in receptionist; she had a bit of an attitude regarding our registered service dog, NOT emotional support dog! Other than that, everything was great !

Staff attitude regarding our service dog

Exceptionally well appointed room. Everything was in perfect order and of very high end quality. The carpet both inside the room and down the hall was glistening from cleanliness. The kitchen had all the necessary utensils, pots, pans, dishware, cutlery, glassware, and one of the finest half size dishwashers that I've ever seen. It was industrial grade sturdy! The fridge was spotless. The bathroom was spacious and super clean. The bed and it's bedding was super plush and invited relaxation. The curtains were delicately beautiful.

There was nothing to mention that was wrong with this spotless and high standard facility.

Breakfast was great! There was actually hot oatmeal that didn't come out of a packet. I saw many people eating it! It was great and there were lots of things to add. Fresh juice, fruit, eggs...it was all nicely done. The service help was a little overwhelmed but they did their best.

I would have liked a shower with a whole door that closed. It's a big bathroom and it was cold!

Great stay here! Room was new, modern and clean. Staff was friendly. Breakfast was delicious. They had a big pot of oatmeal with a tray full of toppings like nuts, coconut, raisins, chocolate chips. We've been eating breakfast for two straight weeks in all kinds of hotels and it was nice to see something different.

Nothing

Front desk staff was the highlight. Our TV wouldn't work, she came to the room to fix it, however the TV was bad. She was very helpful in getting us changed into another room. She was polite, funny, helpful and she made us feel very comfortable.

TV issues upon getting into our room, but the front desk clerk made it less upsetting to move rooms.

It is new, well kept, clean, and the staff is friendly.

The king suite was pretty tiny compared to a Townhouse Suites we stayed in the night before. The kitchen is so close to the bed that the microwave clock shined bright and kept me from sleeping. The bathroom is also a 1 person at a time space, with the sink in the bathroom. No door on the shower (an intentional design) made it so your body never got completely warm in the shower. The bed was pretty firm, which also isn’t my favorite. But in all, I would probably stay there again.