SureStay Hotel by Best Western Presque Isle

Great place to stay. It was cleaner than a higher rated place I had stayed at recently out of state. Very comfortable bed. Shower had plenty of pressure and temperature was spot on. Continental breakfast was excellent. Staff was welcoming. Air conditioner cooled me off from a hot day.

Nice room, but some hallways and staircases could have been updated. There was a bulb out in bathroom vanity which was corrected. Walls were kind of thin since I could hear people in room next door. Slightly over priced.

The building was recently renovated and the rooms were pretty comfortable. As far as finding a good quality hotel room in Aroostook County this was certainly one of the top destinations. Staff was very friendly.

There is no elevator which isn't super terrible considering it's only 2 floors. But if you have a lot of luggage then be prepared to make a couple trips back and forth from the car. The breakfast was pretty basic although the instant pancake machine was a nice touch. However the syrup was nearly solid and unusable. Then when the staff refilled the hot breakfast tray with eggs and hash browns the food was frozen solid. Hopefully that is an easy fix that the staff can work on.

Breakfast has improved since the last time we stayed there. We like the omelets, homefries, and the wide variety of bread choices.

The only negative thing that happened was our neighbor in room 104 was playing really loud music until 1:30 am on Friday. My husband reported it to the front desk, and the receptionist handled it well.

The room was spotless and the bed was very comfy Shower water pressure and temperature was great. Convenience to downtown

We were not told the hours of the continental breakfast and missed one day of it It would have been nice to have a table and 2 chairs in the room instead of a desk and one chair. We were on the traffic side and the road noise started early in the morning next time if we stay we will ask for a room in the back of the hotel

The breakfast was mediocre. The eggs were lukewarm; this is the second time that happened. Last time I stayed the sterno flame had gone out under the eggs and needed to be replaced so I let the woman behind the desk know and she immediately fixed the problem.

The cups for juice were way too small for adults.

We enjoyed our stay. The beds were comfy. The rooms were spotless. Jasmine at the front office deserves the highest praise and I would give her a big raise. She is always working, cleaning, asking how you're doing or if you need anything. When you ask her any question she is always smiling and helpful. She was just wonderful.

I was happy with the grab and go breakfast bags, but I think that you need to change it up so that it's not the same everyday. Maybe offer a choice of bag #1 and #2 each being a little different. Just a thought. Other than that I liked everything else.

Loved how clean it was and the great staff

The coffee maker in the room but there was always great coffee in the lobby

Very clean and provided a good take an go Covid breakfast and coffee

A little far from Fort Fairfield

The staff and room were good.

The continental breakfast was ok, would have like some kind of breakfast meat.

The room was really nice and clean.

Did not like the front desk staff. Room was not ready for our 3pm check-in.