The extremely kind and sweet staff The pool and the spa The room was really clean and the equipments were functioning nicely The location, far enough of the strip to be relaxed but close enough of the others hotels/shops/casinos of the strip

The fact that the lobby was under construction and I was woken up every day around 7 or 8am because of the extremely loud construction noise. They should not use the rooms for the guests where we can hear everything during the construction.

I would say this is one of the best and most affordable hotels in Las Vegas. Especially as a family and non smoker this was the right hotel to choose. In my perspective its a huge plus that the hotel doesn’t have a Casino, its more quiet and doesn’t smell as bad. The Waldorf Astoria is one of the newer hotel in the area and worth its money when you compare it with the old hug hotels around.(MGM/ Caesar Palace). The view and room of the hotel were amazing. The bathtub was stunning!

The service for a five star hotel was not as expected. I would say it was bad but they could be more friendly and attentive. At the time we were there they renovated the Lobby and we had to take a 5 min walk to get to the upper lobby and to our room. I hope that will change when they are done renovating.

We went to Vegas for a Bruno Mars concert which was right next door. It is definitely upscale from most hotels in Vegas. Riggt now, however, they are doing major renovations to the lobby and entrance and since the hotel already is sandwiched into an office building. it is a little awkward. Staff, however was great. We got a corner suite and they had sevvice 2-3 times a day and did this Swan thing with the towels which my wife loved! Very nice room.

currently weird entry

no casino nice pool area beautiful rooms

breakfast area too small, hence wait to be accommodated

really liked the location. The pool wasn't what i expected.

the rooms need to be updated and freshened up.

Location is perfect for being away from the hustle and bustle of the Las Vegas strip to get over a long flight from the UK, yet still close enough to enjoy what Vegas has to offer. Breakfast in the restaurant is superb. The fruit platter is still the best since the Mandarin Oriental days. Family of 6 (Mum, Dad & 4 children ages 15, 13, 11 & 8) they managed to put us in 2 interconnecting rooms as requested.

The car that was booked by the concierge to pick us up from the airport could have been better. The driver was a slim lady who was not able to lift our suitcases into the vehicle. After a long flight, you don't want to have to lift heavy luggage yourself. Then after requesting rooms that interconnected and as high as possible we only got the 12th floor which was lower than the lobby.After staying in the original Mandarin Oriental in 2014 I expected the same level of service and standards. But I feel it has somewhat lost some of the standards of the Mandarin Oriental. Possibly some upgrades to the decor is needed. The coffee cups were not replaced after being taken away for washing.

great location, nice and quiet on the edge of the strip. very easy access to everything. great staff

rooms desperately need upgraded for charging of usb devices, I literally couldn’t find any access to usb charging or any power source on nightstands to charge my phone overnight.

Perfect location on the strip if you are attending a show at Dolby Theater. We were upgraded to a corner suite, which was very roomy. The pools/outdoor spa are sheltered from the wind and the poolside service staff was exceptional.

The view of the Strip from our corner suite was fantastic. A word of caution however, if you are looking for a more tranquil environment (especially at night), advise asking for a City view suite which will not be as noisy as the Strip view.

Got upgrade w/o asking. Incredible suite.

In the suite there were no dishes, glasses or silverware in the kitchen. Expected at least a few glasses to enjoy the minibar. The room decoration was a bit dusty. Granted, there's a lot to do when dusting.

The hotel is very good overall, great location on the Strip; Clean room

There was a lot of construction; the entrance to the hotel is uncomfortable/inconvenient.