The breakfast was adequate. I usually only a light breakfast, so it was just right for me as I grabbed a piece of fruit. But if I had been hungrier there were waffles, cereal, and toast options, too. The in room coffee was good and the little coffee maker was all set up and ready to go. I REALLY liked the cup of Indian tea that was brought to my room in the morning. That was a very nice touch. Not sure if that is a regular amenity, but it should be! The bed and pillows were very comfy. The staff was very welcoming and helpful.

This is my own particular quirk, but you asked.... :) I prefer to sleep in a really dark room. The curtains in my room did not really block out enough light for me to sleep my best.

clean and comfortable bed

ok, no security with door

Location and the rooms

I didn't dislike anything

Everything

My room did not have a microwave in it

Location .

Smoking room was horrible , my mistake when booking asking for a smoking room so not their fault. I felt like I was a smoker and couldn’t sleep.

Price

Hard time getting new towels. Was told too late to do laundry. No elevator, stairs too steep. Was told unable to stay on first floor due to length of stay. Bed way too soft, no water pressure, pillows lumpy, saw bugs, room eas dusty even after cleaned. Had locals tell me that the hotel has reputation of being no good. When come back to Madison in few weeks, going to spend extra money to stay in another hotel.

Friendly staff and good hot water

External doors not secure, partying in the parking lot was loud at night, beds and pillows were terrible

Check in was not secure. No staff, just grab a key, at front desk and help yourself to the room. Not secure.

my room was clean

there was broken coffee machine wash machine was broken When we pull in the grass was 18” high and it look abandoned ran out of hot water there was broken glass on the south side of the which came from the windows I asked about it they said they had a bad storm 3 weeks ago and were waiting for ins to come and look at it but so many other thing were not maintained ac were dirty and needed cleaning the one in the room I was in had troubles maintaining a regular temperature They should have two or three commercial water heaters there they should never run out of hot water there’s something wrong it was the girl the desk said she was out of state three days the breakfast in the morning consist of stale toast empty waffle batter broken coffee machine sour milk for cereal the only thing that was edible in there was an apple juice and orange juice under the machines was filthy dirty I could go on and fill this whole thing out probably be a waste of my time because you’re not gonna do anything about it I took pictures we book on line at a different price waa

Trying to find positives…parking was easy, location not bad

Room was a smoking room, when ordered non smoking. Property manager said it was Booking.com’s fault and said they had nowhere to move us. Other hotels in town were full or we would not have stayed. Room door did not open, manager kicked it open and said all due to humidity.