Hilton Garden Inn Houston-Baytown

Staff, breakfast, and cleanliness was all outstanding. It's a wonderful place to stay while in Baytown and we have stayed a few times. Rooms are clean, beds are super comfortable, showers are great. The pool is fun and the green space to play is a lovely addition. Each time we are welcomed and made to feel at home while away from home. We will always stay here when traveling in the area.

While our stay was practically perfect, we did have a few hiccups. We paid additional for the full breakfast, only to meet pushback and additional payment was expected. This was cleared up and our initial payment was located. Wifi is not free, at least not for high speed.

Everything, the staff was amazing, especially Aron, was so nice. Parking was convenient, the hotel was sparkling clean and everything was perfect. They even made our breakfast as sandwiches to go because we were in a hurry.

Was wakened up in the middle of the night due to a couple of people having.. well.. don't know if to blame the insulation. They were pretty loud. So, I'm not sure it's the hotel's fault. Other than that it was perfect .

Easy check-in. Clean and very comfortable rooms. Nice and friendly staff. Great breakfast. Good coffee.

Only ONE negative comment: I'm not sure if the people were next door or out in the hall, but we could hear other guests late at night and early in the morning. They were so loud that they woke up my husband. Other than that, everything else was perfect! : )

The breakfast was PHENOMENAL. The Breakfast attendant was absolutely key in this. She was so kind and kept checking on us. She needs to be giving seminars on customer service. Truly outstanding. We will be going back to this hotel JUST because of how much of an impact she had on our stay. The same goes for the checkin front desk. They were all so very kind and attentive.

There is NOTHING that could have improved

it’s very accessible. it’s around anything you would need. so nice and clean.

The property was amazing. The only thing I wasn’t happy with was 1 staff member that was serving breakfast. Brenda she had a little attitude and was rude. Erin was wonderful and very welcoming. All the front staff was great.

We have stayed twice. The staff is consistent, same smiling faces. The breakfast is excellent! Thank you Vinnie and the rest of the staff! I wish I knew everyone's name. ⭐⭐⭐⭐⭐

We took a weekend trip to see the grand girls 😊. Our 7yrold granddaughter loves this place. There is no negative with our experience to speak of!

Everything felt new but a bit industrial. I like a homier feel. I liked the clothing storage area. The front desk person was super welcoming. Staff were very friendly.

I am not a fan of sliding bathroom doors, it kept catching on the baseboard when I closed it. Sliding doors don't do much for dampening sound or smell. Otherwise, I think the room was tastefully appointed. Also, being on the first floor, we could definitely hear the footsteps from the floor above us. Better sound insulation would be nice.

My experience was exceptional from the time i walk through the doors, until the time my mother and i checked out. I wish i had gotten the names of the young lady who checked us in and the bartender/waitress.

I paid for breakfast when I booked the room. Their breakfast is the best of all the other hotels I've stayed at in the area, and there is a wide variety of choices. The staff is very friendly, and the hotel is very clean.

There wasn't anything that I didn't like.

it was new and amazing. The breakfast was like a restaurant and one of the best. We arrived late and called to check in and it was so fast and efficient.

nothing