Staybridge Suites Houston East - Baytown, an IHG Hotel

The pool, fitness center, and complimentary breakfast are great. The quality of the food itself could've been better. The patio out back was also very pretty. The room we stayed in had just about anything you could possibly need like soaps, cooking utensils, and even a hair dryer.

The reps up front were alright but were really quiet and seemed unsure of themselves. Including one of the managers. At one point we were drying clothes in one of the dryers and had a timer set on our phone so we didn't leave it in the dryer. When we went down to get it someone had taken our clothes out. We went to the front desk, and the person there said they would check the cameras with the manager. We ended up finding our clothes in a different dryer than what we were using, fortunately. I don't feel confident that they were going to find anything out or do anything about it had our clothes actually been taken though. I recommend checking the clothes about every 15 to 20 min just in case.

Very Clean Clean, tea available at all times, food water in lobby , wide rooms

All was good with the exception of being understaffed and the actitudes of Mitchell. Asked for an early check in and he gave me the dummest answer, that check out was until 11 and he could not tell me. Called at 11 and he kept me waiting for more than 25 minutes until the call got disconnected. Called and Called an no one answered. Arrived at the property an no one was at the front desk. Used the phone to page and kept ringing for more than 10 minutes. Finally Mitchell showed up and told me to wait 20 minutes. At the end I came back at 2:40 and got into my room Marisol was the opposite. Helpful and sweet

This hotel has to be the best value that I have ever stayed! There was free dinner that comes with alcohol (beer or wine). Free breakfast in the morning with such a huge variety. And free laundry (washing machine and dryer). The manager spoke to us when we were visiting the lobby. And we felt so welcome! Kudos to the staff at Staybridge suites Houston East! Some of the things we liked: - Curtains blocks outside light - No bed bugs or cockroaches - Super Safe neighbourhood - Free Parking - Free alcohol, breakfast and dinner - Free use of Laundry machines

The suite exceeded our expectations. It was very comfortable with a lot of storage space to unpack for an extended stay. Beds were comfy! Very restful. Quiet. The location was perfect for our itenary.

The only thing we were disappointed in was the breakfast. Monday's options were better. We like the oatmeal bar but not the undercooked oatmeal. Instead of open fruit and yogurt bar, individual yogurts and fruit,

My rooms were clean, the bed and pillows are AMAZING! So soft and comfortable, that I wanted to take them home with me. The towels were soft as well. Enjoyed the pool and breakfast as well as the pantry! I liked that the hotel was close to the places I needed to go to.

The laundry room, the washer I used did not work properly. Not a big deal though.

The beds were comfortable, the rooms were spacious and it had many amenities I am not used to at other hotels. Breakfast was very good and there were many options. Overall a great experience, would book again.

I wasnt a fan that booking quoted me a TOTAL of 115 and then it ended up being $138, but its still ok the hotel was still worth the money honestly. Just prefer a total to actually include taxes. NOT the hotels fault.

Breakfast was adequate. Nothing over the top.

I cannot think of anything that I did not like except that it was difficult to get in the W/D room to wash clothes because of all the people and they left their clothes in the washers and the dryers.

Great hotel, checks all the boxes is clean, comfortable, convenient and pet friendly! We were passing through from a 11 hour road trip and that was exactly what we were looking for to recharge, we had a trailer and love that wasn’t any issue and had security patrolling the parking. Will definitely stay there again

I always stay here when I’m in Baytown! It’s my favorite hotel. Always clean, everyone is polite and very safe!

The only thing i will say is our room this time smelled like cigarette smoke but besides that everything was great.

Pretty much everything was great !!!! When you walk in the hotel the smell is so clean and fresh. It’s very quiet and such a nice place. The breakfast is amazing. The price is amazing for the quality. Had full size soaps and shampoo in the bathroom. The room also had great space and a couch. Would 100 percent stay here again.

Everything was great. Nothing I would change.