the property is really nice easily one of the best hotels I’ve stayed in in Houston

the housekeepers went in my room even after being told by staff for no one to enter and stole my brand new shoes and my husbands. the hotel manager did his investigation and recovered my shoes However the housekeepers were dishonest until the truth came out. i wouldn’t stay again for this reason. the manager told me someone would lose their job. if indeed they did only then would I return

Staff was really really nice and accommodating.

The facility was nice and clean.

Hidden fees of parking and holds on your card. The pool had algae and kids in the pool after 7p. The second day there was no water to shower or for the toilet. When I called the desk to report it the receptionist wasn't cordial and just said she gad a lot going on and couldn't answer questions.

Everything

No microwave in room

The facility and room were very nice and well kept. the room was bigger than expected, with an extra sitting area. The location was close to the activities we were visiting Houston for.

The lighting in the room was pretty minimal and could be improved.

Fancy, comfortable, affordable, beautiful amenities, a place that my husband and I go back to again & again.

Can’t find anything that I didn’t like about the property. However, one night (our first night at the hotel ever) there was a pool party that lasted till 2 in the morning with loud music and noisy guests. There were children running through the hallways on our floor and playing “ding dong ditch”, there were drunk people in the lobby, and security that prevented us from going to explore as much beauty of the hotel as possible. Not to mention the LOUD music that went on and on. Then when we went to the pool the next morning, the gazebos were broken and the chairs were in the water, trash was everywhere. Granted, there was a party the previous night BUT the broken property seemed extreme.

The outside needs some work it needs some love needs some colors flowers or something same with the pool area we didn't make it because of the weather but I seen the outside and it's needs some love the inside and the rooms are amazing though just the outside needs some love

location

low lighting in bathroom was horrible vanity mirror did not work had a coach roach surface from some where overpriced rooms parking should be free

The front desk was so friendly at check in , she offered us champagne upon our arrival. They have a beautiful lazy pool that you can sit by and relax & at night the lights are absolutely beautiful 😍, they also have a bar and a restaurant on the property. The bed and pillows were so comfortable ! Definitely will be staying here every time we come to Houston !

I stayed for 6 days, the inside of the hotel was beautiful. My only issues was that the ac didn’t really cool the room. Over all the sty was great the staff was super friendly. This is my go to hotel when I go to Texas.

There was no fridge in the room which surprised me ( I should of checked first) but since there was no fridge in the room, i was expecting a ice bucket to get ice, the 4 floors ice machine area needs some cleaning smelled a bit moldy