I had expected to stay with family for Christmas and last minute was turned away. I frantically booked a stay with you. The gentleman who greeted me and checked me in was so kind, patient and understanding. His kindness meant so much to me! He didn't know me and I was frazzled and he showed compassion and humanity. I have made a commitment based on this experience to use Marriott hotels only! The facilities were wonderful but the people made it home away from home.

The workout machines didn't work properly, the maintenance man got one of the machines working enough for me to use. The machines are just very old and need to be updated or replaced. Specifically the elliptical machines and the treadmills.

Pool !. Proximity to sea world. Ocean paintings in the entrance. Room was great. Not windows view so we kept it closed. We greatly appreciated the cot. We have stayed her multiple times fo r the proximity to sea world, the shuttle to sea world and the pool and stay.

Y’all took away the sea world free shuttle The line for buying breakfast was too long and took too long. Needs to be brainstormed for a smoother and time efficient flow for all the hungry guests . Front desk personnel made a negative remark because we asked for extra towels for our hair. First night there several persons were becoming very drunk with loud music and bribing glass bottle beers and liquor in the pool near the bar. The indoor hot tub was way too hot but the outdoor one was great.

The staff were excellent. Very friendly service! The facility was spotless and comfortable. The room had a nice view, big TV, and a well equipped bathroom. A nice big pool too! And this is weirdly niche but, the table in the room was the perfect size to play cards with my friend! Almost so perfect it makes me wonder if card games were part of why it was chosen.

Why even put water in the room if you're going to charge 5 dollars a bottle for it? For generic bottled water? If it's not included don't insult us like that. At least put it in the fridge so it's cold! Other than that I just have one big nitpick: Why have such a nice TV in the room and not have the remote? Oh sure, there was a remote for the DVR mini PC thing they had bolted onto the back, but if you want to plug in your own game console or laptop? You can't even control the volume unless you run it *through* the miniPC thing. Which causes visible input delay, worse sound and badly washed out picture. Clearly they picked such nice TVs to be used, so why lock 90% of the functions like that?

It’s nice. Really pretty entrance. I think the price is a high. You have to pay for parking 10$ I believe that is Ridiculous the size of the room is really nice I had a one room with two queen beds I did a booking through booking.com and gave me a price but when I arrive at the hotel they charge me a total different amount which was more than what I had originally signed at the application it did not say nothing about the fee of the parking which I thought it was unfair other than that the hotel is really nice. Left two water bottles in the room but it had to know that if we use the waters we will be charged five dollars for each bottle which I thought it was too much. Also through bookkeeping it told me that my stay would have been till 12 noon but it had a big sign in front of the door that said check out was at 11 an additional day would have charged me $400 please make sure you read what’s in front of your door and on the water bottles if you don’t want to be charged extra money

The size of the room was great. Has gas station that you can walk.

AWESOME STAFF! FRIENDLY, SO HELPFUL! GREAT CUSTOMER SERVICE AT FRONT DESK! I REALLY LIKED STAY ON THE 1ST FLOOR THIS TIME, EASY ACCESS TO PARKING LOT AND THEY EVEN HAD SMOKING AREAS WITH ASHTRAYS!!! NICE AND QUIET HOTEL! I WILL STAY HERE AGAIN! NICE TO HAVE ALL THE DESK SPACE I NEED! 4 1/2 STARS!!!!

TIME TO DEFINETLY REPLACE THIS KING SIZE MATTRESS!! FOR THE PRICE I PAID (CLOSE TO 300.00 A NIGHT) IT IS TIME! THAT IS THE ONLY DOWN SIDE TO THEIR REVIEW!!! I DID FINALLY FIND A GOOD COMFORTABLE SPOT IN THE MIDDLE OF BED THAT HAD NOT BEEN LAID ON TOO MUCH!

Very nice hotel. CLEAN. Friendly staff. Great outdoor pool that, unfortunately, we didn't get to use. The lobby bar was nice for evening cocktails. Mattress could've been better and no complimentary breakfast but overall, a very good hotel.

No complimentary breakfast or coffee in the lobby.

The location was perfect. Not to far from the big attractions. We also had a view of the city and Freeway, no noise at all in our room!

There was a bit of construction happening in the next lot, but not to disruptive to disturb any sleeping.

Proximity to SeaWorld was excellent. Can't get much closer. Hotel was clean and staff was helpful.

Would have been nice to have a complementary breakfast. The breakfast at the bistro was disappointing for the price, and the staff messed up the order. The hotel room walls were very thin, resulting in a noisy stay.

Love this hotel! We've stayed her multiple times. It's always clean, smells amazing and the staff is so kind and accommodating. The beds are the most comfortable I've slept on in a hotel and the cleanliness and comfort of the rooms have been a 5 star! The grounds and the pool area are resort style, love it! We will most definitely stay here again.

my husband and i were very well taken care of by April and Novemberlie! They were super attentive and gave us several precious tips for our trip. They were always very helpful and always had a smile on their face ready to guide us. The room is very clean and comfortable. The hotel is very close to Sea World. We recommend!