The receptionist is a phenomenal person! She was there every step of the way, when I have questions or needed directions. She had a breathtaking smile. Her hospitality was superior and professional. Can’t wait to stay there again.! She needs a huge raise!

Maybe allow the receptionist to personally and physically leave counter, but secure the desk and allow them to attend, personal matters or questions that are happening in the rooms that are being stayed in. * I couldn’t figure out how to use a coffee maker, but it was difficult to explain over the phone. It would’ve been easier for her to come up there.

The hotel looks and smells clean.great price went on booking .com

I reserved my room and asked for a downstairs because my mother was handicapped and she cannot be going up her back for it on elevator I even called and when I went to check in I was giving a second floor I asked for extra blankets they say they don't give extra blankets and to top it all for the breakfast they only had cereal with no bowls at all.😟🤔

It was clean and on the first floor for my 90 year old mom. The location is wonderful close to the mall and lots of restaurants in Victoria.

We did not get up early enough for the breakfast. It would be great if it would last at least until 10 am on weekends that would be great. So we did not eat any breakfast at your hotel. Not sure if it was worth it to get up early.

This is the best Days Inn in the country! It was on par with Holiday Inn. Room furnishings & carpet were excellent. The entire building looked new. It had a gym/fitness center that I used. Lady at check-in was very helpful. I loved my stay here. Room was spacious.

The staff is friendly and always willing to help or get you anything you need, such as towels or toilet paper. Same housekeeping lady on each floor every day is nice because you feel comfortable around the same housekeeper coming each day. Although we did not have her clean the room but once while we were there, she never hesitated to make sure we got anything we needed.

Wish they had a pool. Our toilet got clogged up, but I was able to get is unclogged & cleaned up thanks to the housekeeping lady on our floor , who let me borrow the plunger so I could clean it and she wouldn't have to.

Room was spacious with room on both sides of the bed for my wheelchair. Elevator was large with a smooth ride. Coffee was very good with a choice of 3 creamers. Staff were very helpful.

Breakfast was packaged muffins or cold cereal.

the other two rooms were fine

only one room toilet had issue reported it in the morning Saturday and it never got fixed like nobody cared and didn’t even offer to switch us rooms don’t think we’re going to stay here again

Price and location

Had some issues at check in and since I had to pay cash I was asked to give a $100 deposit which I didn't have on hand, but luckily I was able to work something out with the attendant at the front desk.

My husband and boys loved how cold the room stayed at night.

There was only one thing my youngest son complained about...he wanted to know what happened to the pool🙃

Did not get to eat breakfast my husband had surgery so we had to get to the hospital at 6:00 am. But would stay there again. Very clean and everyone was nice

Nothing