Everything was perfect. It definitely deserves more than 3 stars. Sauna, hammam and swimming pool included in the price, breakfast with a wonderful view. Internet speed over 500 MB

It’s a very nice hotel, well maintained and with very attentive and friendly personnel, with a customer oriented approach and readiness to help their guests and make sure their experience is to the best possible standard. The hotel is sparkling clean from gym to rooms. There is a good gym, a very pleasant sauna with a tiny swimming pool indoors, and a hamam. The outdoor swimming pool was fully functional and useable in the end of April already. The breakfast was diverse and well prepared. There are options for different preferences, both with respect to the sweets, fruit and veggies, and more substantial options. It was very nice that seasonal local berries were served among vast fruit options, and excellent fragrant local tomatoes were available. Besides, the breakfast is served in a nice sunlit room with panoramic view and a terrace. Despite quite a considerable distance from the center, the locality is quite ok: there is an amusement park for kids 5 mins away and a local eco market with seasonal fruit, veggies and nuts within 15 min walk/5 min car ride from the hotel.

Location is not the strong point of the hotel, however this is compensated with the efficiency, reliability and availability of taxi service in Tashkent. The hotel is 20-30 minutes drive from the city center depending on traffic (taxi costs 3 euro to get to the city center), and some 30-40 mins drive to the airport. It would be also nice, if the area around the pool was greener and more umbrellas were available. The quality of coffee could be better (there was only americano available and it did not taste well).

Clean rooms, good breakfast. Helpful restaurant personnel. Great hamam and sauna. But spa facilities are basic. Reception personnel were very polite and helped us a lot with managing our booking and changing dates if stay.

On the other hand the reception was surprisingly bad at handling some basic requests. For example they ignored our complaints that the safe in our room was out of order for several days. I took 3 calls through 1.5 hour and 1 visit to reception to get a roll of toilet paper..etc Also WiFi was unreliable

The food and the service. The owner is very friendly and helpful and speaks English.

There is no hot water in the shower most of the time and the Turkish Suana is unbearably hot. The underground pool is never heated although it passes off as a heated pool.

Very helpful staff at the reception, the guys helped with everything that was needed, a cozy room with all amenities. Check-in was quick and successful, everyone was positive. The hotel is suitable for European standards, the hammam was in Turkish style and worked very well. the pool has clean water and you can get a good tan. Will definitely come back again))

The spa and pool are really relaxing. If you make a reservation for the sauna approximately 2 hours before you have the whole spa area to yourself. Breakfast is a buffet. The staff was really helpful and spoke good English.

The location is really far out the city so you definitely need a taxi everywhere.

Excellent personnel, higher level cleanliness, Reception staff fulfilled all my requests.. Nice big pool cleaned and chlorinated daily. Cozy Roof top Breakfast and snacks available any time. This hotel could be easily a 4 star, i definitely be back.

Good Hotel with big pool. Clean rooms and good breakfast. I will choose this hotel again in the future for myself and for my guests.

The registration was very slow and the staff was a little bit rude.

Staff are very friendly and supportive. property is quite and safe, breakfast is very good. Managment is exceptional

NA

The location was excellent, the view from breakfast was fabulous. Staff was very welcoming& helpful on my arrival. I was able to book a Turkish Hammam& Finish sauna at the SPA on site. I felt welcomed& well cared for during my stay…)))

The bed could be more comfortable but overall I was very happy