Spacious, luxurious room and comfortable beds. Love that it is exceptionally clean too! The kids love their stay here. I enjoy the garden view while walking to the rooms. We manage to chat with Chef Andy while waiting for our food order. Staffs here are friendly and nice.

There was slight miscommunication with front desk when I requested late check out. As I booked for 3 rooms, it was quite inconvenient to keep calling the front desk to explain I have requested earlier. Luckily the manager was there to resolve the issue. And he is well verse in English.

New resort, well landscaped, comfortable room, great kids' play park, good breakfast, Christmas events, friendly and helpful staff, tasty welcome drink!

No cots/cribs. We purposefully picked a known hotel brand as we were travelling with our baby daughter, but they hadn't received their international cot delivery yet. (They did kindly give an upgrade to a family room however that didn't really solve this.) There was music playing fairly loudly in the grounds non-stop. It was on when we woke up and went to bed. We didn't find this fitted in with the relaxing atmosphere of the hill town Dalat. Other small details that I'd expect to be better thought-out in a hotel of your calibre - no shelves in wardrobe or drawers to put clothes on/unpack, only a few hangers provided.

Everyone thought the property was beautiful, clean, and well decorated. The staff was friendly and helpful. The breakfast was generous. My husband and I ate the Vietnamese food, which we thought was good (except for the fried rice, which was too hard). Our relatives who traveled with us and ate western food thought that it was ok, but could have been better. They liked the yogurt, but thought the donuts were too dry. On the whole though, everyone enjoyed the stay and liked their rooms, the Moon Bar, and the lovely gardens. We loved the French music playing around the property.

The fried rice and American pastries at breakfast could have been better, but the other food at breakfast was good. I think they need to enforce a no smoking rule in the buildings because we woke up one day to our bathroom smelling of smoke because another guest in our building was smoking inside the foyer of the building.

This hotel was among one of the best ones we stayed in during our Vietnam trip. The staff is very helpful and welcoming. The room we had was gorgeous and exceeded our expectations. The bed and pillows were super comfortable and the bathroom was amazing too. But maybe the best out of all was the breakfast. There's such a wide variety of choices here that it's hard not to overeat! Would definitely stay here again!

The hotel is quite far from the city center. You will need a taxi every single time you go out.

Very Upscale…probably the best in Da Lat from what I could see. Obviously where affluent Vietnamese stay. Breakfast excellent. Ambiance great all around.

A bit far from town but taxis are waiting for you. No gym. This has nothing to do with property but I think when we went during TET. Everything was packed. Hotel. Town. Sites etc. To go across town took an hour. Da Lat is off the list of places to retire for us. A bit too touristy. Be prepared when going it is a down time if you want to enjoy.

The whole ambiance and French setting was amazing. French music playing at the premises is really nice touch. Room was spacious with very comfortable bed. Breakfast was great: perfect mix of Vietnamese and European dishes.

No garbage bin in the bathroom No mosquito repellants, though there were mosquitoes in the room Soundproofing is poor, though we were lucky and we did not have noisy neighbours

- Very relaxing and comfortable ambience with music and fragrance around - Staffs is really friendly and supportive (and they have very nice uniform fit with hotel theme) - Breakfast is good. They offer big hot dish like pho, bun bo, ect. - Flowers are everywhere in the resort.

Flowers especially roses are damaged by heavy rain everyday. They are going to replant new roses. I think in next spring it will be very beautiful here.

We didn’t expect too much before staying at Mercure Dalat Resort. However, we feel really happy and satisfied with everything when we were there. The room is new, beautiful, and huge. The garden is well maintained. Staff is really friendly and willing to help. Breakfast is gorgeous and delicious.

Non

Very nice and romantic hotel with a rose garden, really highly recommended for a romantic stay! Breakfast is exceptional with wide variety of options of Asian foods as of European ones, sparkling wine and cheese selection!

The lid of water bottle in the room is too difficult to open . It should be changed as same as other five star hotels . The notes and pencil are not available in the room .