Proximity to the beach is great, just a minutes walk. And several restaurants nearby. Room cleaning could use some help, housekeeping not great at removing the dust. The room itself is fine with blackout curtains, comfortable bed , cold AC and plenty of hot water. The only downside were the unattended children at the pool. It would be great if management would enforce the pool rules. Other than that, pool was clean and nice to swim in on those hot days with plenty of sun beds, umbrellas and pool towels.

Housekeeping needs to do a better job of cleaning and replacing items.

Excellent stay very friendly and attentive staff the swimming pool was first rate , We got treated lie family

A little bit of maintenance to shower screen as it left the floor a bit slippery

Staff was very helpful and tried extremely hard to please

Staff need to learn more English if they want to attract foreign customers. Management needs to understand breakfast is very much different for a foreigner then it is for a Vietnamese.

Very nice pool. Good view from breakfast room. Breakfast is not great. Occasionally had bacon, nice eggs to order. Cereal inedible cos it was stale. Didn't use gym or sauna ( the sauna door looked ready to fall off). Could be better with a little maintenance and proper cleaning.No doubt suffering from covid lack of money. Got free shuttle to and from airport which was a bonus. Only realised on check out had a roof top restaurant/bar, which was a shame. Mossies were a bit of a problem. Bring your own zapper! Highlight of the hotel was An, the sweetest receptionist ever! Always cheerful and smiling 😁

Needs more attention to broken things and cleanliness in the rooms. (Door lock, safe and TV remote all not working in my first room)

The staff were very friendly, nice pool, reasonably happy, good breakfast selection

I think they have to improve the cleaning of the premises, I did email them separately to state the areas that could improve

Lovely staff, hotel and closed to the beach. For us, it was the best location we could have asked for. Nice breakfast every day. We just loved our vacation here and would love to come back to this very area and hotel.

If anything, the bed was a little too hard for me. That tends to be an often and common personal issue in most places I've been to on this journey. This hotel is not an exception.

one of the best places we stayed during our holiday. Unfortunately, we only stayed one night, so couldn’t enjoy everything, but definitely a place to come back. huge and clean room and bathroom, balcony overlooking the ocean. Although the staff couldn’t speak much English, they were all keen to help with the help of a translator. The building is in a back street that made it quiet, but was is in 5 minutes walk away from the main road. we left very early in the morning, so couldn’t enjoy breakfast, but got some packed food instead.

best location close to the beach and 7 minute walk to king kong mart. all the staffs so kind and helpful. Beautiful swimming pool and it was clean. We spent 7 days at hotel and hotel wasn't fully booked, not many people in the pool that was good for us. We love the breakfast also. anyone can enjoy in the beach.

We got a free upgrade to an ocean view room which was a great start. Drinks at the sky bar was fun. Staff were lovely and helped us to organise boat tickets to Ha Tien. Location was perfect, near beach and lots of restaurants. Breakfast was excellent. Kids had a blast in the pool.

Nothing, we loved our stay. 4 nights wasn’t enough time in Phu Quoc

The pool was a great size and big enough to swim lengths in The rooms were very comfortable On the third day, omelettes were available on request but this was not available on our first and second day Lots of great restaurants and sports bars in the area

The facilities pictured do not represent what is available for use at this current time. One of the reasons why we booked the hotel was due to the gym but it wasn't open so we were quite disappointed They really need to do something about the cold breakfast items, like a mesh cover, as there were lots of flies on the salad. For that reason, we stuck to friend rice or freshly prepared eggs The nearby beach is quite rough during wet season. This also brings in a lot of rubbish from the Mekong. We hired a moped and went to Sao Bao beach which was stunning!