Hotel Aazaert by WP Hotels

Great location, fantastic breakfast (including a flute of bubbly wine, fresh waffles and nice fruit salad), really good bed and spacious room and bathroom! The wellness space was also pretty ok. Helpful and friendly staff.

I was surprised to not have found slippers and bathrobe in a 4 star hotel room. If they were available, communication was not clear where to get them from. Overall communication from the hotel or by booking.com on behalf of the hotel is unnecessarily excessive - over 10 messages for just one stay! I was disappointed to find out upon arrival that parking was not available for the hotel as stated in the reservation - it is to be reserved in advance. Again, no clear communication about that. And quite a cost for a night in the public parking.

The staff firstly and foremost are excellent. A lovely welcome from a French gentleman at reception who was super helpful with our room and car parking. His colleague in the afternoon gave great tips on restaurants, and another colleague was so kind as to arrange another duvet for us in the evening, and show us a little about the local area and history with the pictures in the dining room. The family room was new, large, and in great condition. Nice and quiet away from the street too. Hotel is bang in the centre, with everything nearby. A lovely stay, and thoroughly recommended. The staff really made our stay, and made us feel very welcome.

Nothing

The staff at the reception was extraordinary. Efficient, friendly, and welcoming.

The bathroom is large and clean. However, the lighting is too low. The worst part was the shower/tub. First the tub was very slippery. The shower is a hand held version that fits into a setting. The fitting was very bad and held the shower head at an angle that did not allow it to send water on me directly. Then the glass that keeps the water inside the tub did not work well and a lot of water went off onto the floor even though I kept the glass partition inside the tub. Lastly the water pressure was very low. It was a very uncomfortable and ineffective experience. Also the chair at the desk was not comfortable.

We got an upgrade to a luxury room which was quite huge in size. Beds were comfortable and the bath was with shower and bath tube

Reception was not occupied and there wasn’t a chance to get someone from reception… were waiting for 5-10 minutes… then someone arrived without excuse The gate to the parking ground was closed in the evening but no increase reacting on the door bell … no sign to use the other entrance

The wellness, though small was very nice. Its a good addition to the hotel. And the value you get for your money is also good. They served bubbles @ breakfast too😁, loved that!

That I had to change rooms twice due to bad door lock in our original suite and bad wifi reception in the second one. And till the last day we departed, no one thought to apologise for the inconviniences until I mentioned it. Also the fact that there is no telefoon or a personeel stand@ the wellness area, you have to walk to the reception if you need anything while down there.

Very good breakfast, nice rooms and bathroom. The free swimming pool and welness were also a nice bonus! There were fresh towels at the wellness/pool. Parking is available when you make a reservation

The fact that parking costs 25 euro is a bit much. Especially since the parking is not directly at the hotel and also in the open air. But this is the only thing I didn't like.

Very kind and helpful staff. The breakfast buffet was amazing. One of the best I've ever had with so much variety. We got an upgrade and the room was really nice and cozy. I did love the bathroom and the separate toilet. Very convenient. The wellness facilities were amazing and very clean. I highly recommend this hotel and will hopefully be back.

Breakfast excellent choice of hot/ cold options. Pool area very clean lots of towels. Staff very friendly & helpful

The room cleaning was adequate but not great

The hotel is in a fantastic area, almost on the beach. The pool area and pool itself was great, also well adjusted to covid restrictions. Rooms were clean. Breakfast was delivered to the room and it was really abundant. However, the biggest treasure of our stay was Mo, the guest manager. Smile, helpfulness, patience explaining things - he has it all. “Mo is the best” said my 9 yrs old daughter and asked me to come back to this hotel. We definetely will.

Excellent location really easy to find. The Hotel staff was wonderful very helpful and concerned with the best way to please us. Swimming pool was open we were able to enjoy it but unfortunately the SPA closed due the actual COVID situation. Breakfast follow the same principle, the staff was always on top of us nothing missed. Was not a buffet again due the restrictions, but all we asked for was provided accordingly. We were impressed with the care of all.

Only remark will be with regards to the parking, that limits the distance and time me as tourist can park and walk to the hotel. The big car park is 10m walking to the hotel, with luggage and rain is not very pleaseant