Hôtel Automatisé Manoir des Remparts

Nice older building with eclectic art. Nicely decorated renovated rooms with high ceilings. Lots of privacy. Check in was easy. Remote staff was quick to respond to any queries. View from room window was pretty, especially at night or early in the morning. Great water pressure in the shower! Quality bed sheets.

The air conditioning (cooling) didn’t really work so we had to resort to propping our window open both nights. More soaps / lotions would be nice as it advertises that it has these amenities. Only shampoo and hand soap. Rooms were a bit tight & air fresher looked like it hadn’t been changed in a while. Mattress was quite sunken-in on both sides.

More similar to an Airbnb experience than an actual hotel, but the building and rooms are very charming! Everything is clean and comfortable. The rooftop terrace offers a nice private hangout spot in this busy area. Overall would recommend for someone looking for a unique place to stay in the center of the city, who doesn't mind not having hotel services.

You hear people walking around in the rooms above and in the staircase - to be expected in older buildings like this one. It's not super obvious how to retrieve the keys, and the hotel sends a lot of duplicate messages about the reservation but the process is easy enough once you figure it out.

Loved it! Such a convenient location if you’re wanting to explore Old Quebec City on foot. Very comfortable bed! I loved the authentic feel of the rooms.

Only downfall was having to get my suitcase up the stairs, which is completely understandable in an old building like this. If you are someone who struggles physically you would need to take this into consideration, but it was well worth the effort! :)

Loved, loved, loved this hotel! Location was absolutely perfect! Exactly what I was looking for, close to everything, we were able to walk everywhere. Easy check in/check out process, room was clean and comfortable, cleaning staff was friendly.

No parking so be prepared to pay for parking. We parked at City hall which is only about an 8 minute walk from the hotel.

I like the room that looks clean, a lot of nature light and the interior that made me feeling cozy like home, not just a hotel. I was impressed with the service as well. I was arrived earlier that I expected but they let me check in early and leave the bags in the storage room before the room ready to check in.

I didn't like that the water not hot enough to put in the bath tub and plus the power was off in the morning.

location and the balcony's availability and the view, room was well decorates and felt cozy, clean bathroom and room

1)The automated concierge service was a real hassle for us as we could not figure the pass code to open a front hotel door for at least 15 minutes arriving late evening and only could get in because another guests were coming into the hotel and let us in. 2) Street in front of the hotel is very hard to park on temporarily to unload our car, and we did not know about a possibility to temp park at the back on the hotel, therefore, check-in experience was very stressful for us. 3) There was no clear info about these two things when we booked this hotel via booking.com

- Perfect location - Although there is no staff, the person who answered when I called (once I find the right number!) was nice and helpful - Clean room

- No parking space nearby - The check-in was a little cumbersome for me as I did not receive all the necessary information (codes) - Although once I found the right phone number, the staff was helpful

the view was amazing. You can walk to all the attractions easily. We never moved out our car from the pay parking spot just very close by from the hotel. rooms were beautiful.

i didnt realise this was a self entry hotel. when we reached after a long drive & was so lost on how to get inside. had to sit & check all my emails 1 by 1 if there was a message. maybe the hotel should mention this properly at the time of booking itself, rather then few days before arrival.

We LOVED the location and the key access was easy-to-use. I appreciated and enjoyed chatting with the person who answered the emails. If I had a question, the response was immediate! The room was smaller than I expected but it was actually really cozy. The bed was comfortable and it was nice to have a wardrobe to hang up jackets and dress clothes.

The air conditioning unit ended up LEAKING! Very unexpected but I threw a towel down and stopped up the water. I will leave a note so they know to fix. My backpack got wet but nothing that wouldn't dry out. More plugs for charging phones or doing my hair while partner is using bathroom! Lol Otherwise, no other issues.

Spacious, clean, nicely decorated, not too far from the town center. Better than many other motels in the Old City.( I go to the Old City twice a year for last 20 years)

I don't have time to figure out the themostat control. A little bit too warm for me. So I turned on the ceiling fan. I wish there is written instruction and not on the website.