Conrad Cairo Hotel & Casino

An exceptional hotel with superior world class service where staff go to great lengths to please their guests. I received bespoke personal service every day. The dining experience under Senior Restaurant Manager Mr GAMAL YOUSSRY was outstanding. From sumptuous breakfast buffets to dinner at 3 of the other restaurants, it was 10/10 all round. Some worthy mentions due their friendliness, conversation and service, apologies for any miss-spellings: delicious cooking from chef Mohammad Safta (Indonesian chef of Kamala restaurant) , Manager Mohammed of Kamala restaurant for arranging bespoke items and orders. The staff at Oak Grill. Daily breakfasts with the view of the river Nile were beautiful with a live pianist playing. Thanks to Breakfast Managers Mr Ibrahim. Mr Aladin , & Mr Hany Saber. Breakfast servers Mr Hani, Sayed Mohammed, Ms Ma-yor, Ms Ashgan, Ahmed Abelkaday, Breakfast greeter Ms Nada. 8th floor cleaners Osman and the young lady with him. Thanks to Ahmed Abuzayed , fromt desk Supervisor who kindly offered late checkout free of charge , and also to the guest relations lady and to front desk tall gentleman with ginger hair and ginger moustache for his help. Finally on my last day , I asked where they obtained their very tasty gluten free (GF) bread from, breakfast Manager Mr Hany Saber insisted on taking personal effort in having staff prepare two boxes of the chef baked GF bread to take back with me to London, free of charge! This is truly outstanding service and also a very kind gesture!! Thank you all and sorry I cannot name everyone here. To anyone reading this hotel review, dont hesitate, book your stay at Conrad Cairo - you will not be disappointed.

it’s cool and modern you will find comfort there is a bank 24 hours open and more

it’s not a free hotel you can’t have any girl come visit you so you must to meet up with the people out better

Breakfast in the main dining room was excellent, Breakfast at the executive lounge was also very good with some items to order from the menu. Executive lounge overall was very good, nice choices of food and the service was first class.

The reception desk attendants were cold and misinformed me couple of times. There was a construction going on by the pool. You could not relax. Be aware that it is also some member club and some very loud locals were by the pool. In the main dining room during breakfast, they had trouble to understand eggs over easy - did not know how to make.

breakfast was ok but the service was not too good. the staff that made up the rooms everyday were excellent. the beds were very soft and flimsy .you need to upgrade your beds to a more firmer mattress. location was good

your soft beds and you need more friendly staff at breakfast.

Room

Food was not great

Location and facilities

Cleaning! And room services are too slow

I liked the garden view, The shower and the food. the Chef of Asian restaurant was friendly, also the breakfast service crew were offering the best taste of breakfast. very rich breakfast. Ayman Ragah was very helpful. also at the reception; Yusef, Salma and Omar. there was one giving flower at my leave. so friendly. you dont require to lock your suitcase, its absolute safe.

Top class hotel. Everything is 5 stars.. the welcome, the concierge,the reception.. it was our anniversary and they decorated the room with welcome amenities, The room: crisp fresh sheets every day in a super soft bed. No noise from other rooms or the city. A big compliment to Mr. Shawky Elbassiouny from Concierge he was really great, & Mr. Saber from Housekeeping, they made our holiday complete! I recommend this hotel to anyone visiting Cairo .

nothing

Nice facilities and suite

The pool was very crowded and when my husband and went down at 10:30am we were told there was no room for us. We were turned away and this was frustrating since the weather was warm and the pool was one reason we booked the stay. I even messaged before we arrived to be sure it was open.

We got the executive room that comes with Abe delusive executive lounge where you can eat breakfast lunch snd a light dinner for free each day of your stay snd it’s only open to other executive stay clients!