Holiday Inn - Mannheim City - Hauptbahnhof, an IHG Hotel

Very comfy beds (not too soft, not too hard, good width). Excellent sound proofing. Good light blocking. Good air conditioning (quiet, unobtrusive, but effective). Brand new, so very modern -- including fancy shower drain and nice stone counter in the bathroom. Great support/responsiveness of staff to all my questions before arriving. Was glad for the complimentary toothbrushes -- we forgot ours!

I get why you would omit a tiny fridge/mini bar to save electricity, but I was hoping for one. (I did ask, though and they quickly responded that standard rooms don't have them)

Location, cleanness, staff. Just a minute away from the main train station. A lovely river walk close by. 10 minutes walk to the city centre. The room was amazingly quiet considering that windows faced the railway and a busy road. The bed was extremely comfortable. I just loved it. Smooth early check-in (I requested it a few days before arriving, and it was confirmed very quickly).

Even though the soundproofing was really good, I heard my neighbours (perhaps because of the connecting door). But it was fine as it was only during the daytime.

The hotel has a very good location. It is near the central train station. Rooms pros: spacious, beaming, with big windows, huge beds, and modern equipment. Breakfast: plenty of variants for simple breakfasts, but unfortunately not so many spreads for vegetarians.

Rooms cons: poorly installed sockets that can be dangerous. Breakfast: plenty of variants for simple breakfasts, but unfortunately not so many spreads for vegetarians.

Check in/out, cleaning services

Finding parking was a nuisance especially since there’s a parking garage connected to the building. We paid 4 Euros for less than an hour at one parking garage then paid 4 euros for the entire day (that is..if we found a spot) at a parking lot a few meters from the hotel. At this lot we had to make sure we were outside at 0855 to ensure we had a parking ticket since the city starts monitoring from 0900-1800. It was a bit too much especially since we had 2 small children.

The breakfast was very good and the staff was happy to customise and personal orders were accepted.

They got my booking dates wrong and they thought I was checking out a day before I was planning to. They didn't clean my room on the last day and cut of the electricity in the room. Only after clarifying at the front desk, they re-instated this but was too late for cleaning the room.

It is a very nice new hotel, very clean. There is also a water kettle in the room, tea and coffee, very nice. The breakfast was also good, there were a lot of people though and not enough staff for such an amount of people, but still one had warm and cold buffet, tea and coffee (though there was a queue near the coffee automat). Near the train station, very comfortable. We asked for a room with a view to the train station and in the highest possible floor, it was very beautiful and not loud at all. The staff at reception was very friendly. There is also a restaurant (we haven't ordered there) and the bar(we ordered some drinks there, it was good) downstairs. In the underground was a fitness room(free), but we haven't used it. Very clean, new hotel, we would definitely recommend.

It was cold in the night. We asked at the reception and we were told that we need to wait, but even after several hours it was not warmer. The breakfast room (where the buffet is) is quite small for such a hotel with so many people, but there is more than enough room to sit after you have gathered your food.

Clean comfortable room and bed. Luxurious after cycling in hot weather! We locked our bikes at the entrance on the bike rack. Next to Hauptbahnhof and close to downtown.

Just be aware: that in order to get downtown, we always needed to move through the crowded bahnhof tunnel which was always packed with people rushing to get on or off their trains.

Clean and spacious rooms, friendly staff. Excellent location; 2 min walk to Mannheim Hbf, easy access to the public transport, 14 min walk to the Wasserturm Mannheim. Nice decoration of the lobby and breakfast serving area. Many restaurants, fast foods and cafes in the neighborhood (walking distance).

No safety box and refrigerator in the room

Good location, the hotel is near the train station and city center. Spacious rooms and the bed was very comfortable.

It was difficult to find the hotel coming from the train station. It's also difficult to request for housekeeping; once every 5 days is a pretty long time considering they only emptied the trash bins and changed the towels. Still also have to request for toiletries from housekeeping/main desk, which was counterintuitive in reducing contact with other people during the pandemic.

Facilities is modern and spacious, fornitures as well

position is so n so.... Parking is a problem and is expancive About cleanliness... Last day of stay( and thank god I didn t use it) in 1 of the bed pillows I ve spotted some big dried blood spots. Im still sweating...