Fairfield by Marriott Chennai OMR

The best hotel, We have ever stayed. We always stay with 5 Star like Taj, Radisson, Marriott, Courtyard Marriott AND WE STAYED FOR THE FIRST TIME WITH FAIRFIELD MARRIOTT AND WAS AN AWESOME HOTEL WITH AWESOME STAFF. I should name Mr Pandi ( front Office ) Mr Jibon ( Security ) Ms Ritushree ( F&B ) along with Mr Santosh, Mr Brahma Reddy, Mr Sanjoy, Mr Fulchand, Mr Mohammad. These are the BEST WONDERFUL PEOPLES AND MANAGEMENT SHOULD PROMOTE THEM. Even the entire Front Office Staff were just SUPERB, EXCELLENT and looking forward to stay with the hotel again. Mr Pandi is so very helpful, co-operative, gentle. Superb Hotel, Superb Staff

Please increase your spread of bakery items and also try to put a small bar too for in-house guests else all are just superb, excellent, food tasty and nothing so that guest will not like. I do not think that peoples' will say anything bad about this hotel.

Excellent breakfast, really sweet staff, and excellent beds. Superb size of the tv in the room, quick service even when there was a wedding at the same time in the hall. Food for room service was excellent as well. Rooms come packed with everything from an iron board, to a hair dryer, really comfy sheets, bathroom with all the toiletries you'd expect from Marriott. Checkin process was smooth as well. Wifi was perfect. The housekeeping staff are also really proactive about replacing your bottles and other refreshments. It doesn't have any of the unnecessary rules the neighbouring hotels have, especially with respect to bringing your Ola/Uber transport into the main gate, or even ordering food from outside (you'd be surprised at the amount of neighboring hotels that have rules against this). You also find marriot staff members who can speak various languages if you don't want to converse in English. As the location is in OMR, I'd suggest that you bring your own car (they seem to have ample parking) or be prepared to pay 30-50 rupees more per Ola / Uber ride (only via cash) if you're staying in this area and planning to commute on your own. Overall, because it's a Marriot, it's definitely a great option if you're looking for a calm and predictable stay in the area.

Sound proofing is minimal at this property, so you can hear your next door guests no matter how hard you try not to. HDMI ports on the walls didn't connect to the tv, so if you're looking to experience the television via HDMI, it's not possible. I wish the property had kept a few pens, notepads and stationery in the room by default. I wish there was an in house gym, or a co-working/public meeting area, but that's okay. Even though the rooms are absolutely clean, the bathroom does have stains which must come from years of using hard water to get them cleaned. Nothing to set you off, but it is something to know. The room walls also had many stains/marks on them which was definitely created by other guests.

The service rescued our entire experience. Thank you to Mr Fulchand in the restaurant, Manisha in the housekeeping team and Mr. Pandey from the Front desk, the lady who assisted us in the restaurant and the reception as well as the entire concierge team. THANK YOU SO MUCH TO THE ENTIRE TEAM! My family had come over for my father's medical procedures and the hospitality we received was beyond expectations.

The rooms are small and I only recommend them for the short stays

The breakfast was excellent. A variety of Indian and western cuisine. The attendees especially Fulchand Leo Lawrence, Rithica and Pandi were exceptional. The service was very pleasing and the stay comfortable. The staff were also extremely helpful in getting us Ubers. The room was cleaned daily, bed linen always fresh and clean. Thank you Fairfield at Mariot OMR Chennai. Will visit again.

Right from the Operations Manager, each and every staff member, starting from Reception staff, house keeping, F&B, each and every one of them were so caring and respectful, they made sure we had what all we need for a fantastic stay. I stayed here with my father and we both enjoyed our stay. Breakfast buffet is sumptuous,

I wish The OMR Kitchen and Bar served Beers (no alcohol available at this hotel).

Breakfast buffet was great. Their dosa, vada, paratha & rice were excellent. Fulchand from the restaurant staff was so supportive & his food suggestions were splendid. Moreover the whole restaurant staff made our dining experience enjoyable. Furthermore the whole staff here is great & Gautam was so supportive on arranging taxis. And the lady who serviced our room had done a great job.

I already gave feedback on this trip 2 or 3 times so you might wanna recheck on your website, server, algo’s, AI etc. etc. Property was nice and clean with good breakfast and a nice view.

Foul smell from the AC and the bathroom illumination was way bright. Also the check on time was rather long given the fact that I had already supplied all my personal details online.

We loved the staff courteousness. Especially the front office representative Naveen was so respectful, kind and prompt to fulfil our needs. Probably the best RCPT I have come across in my whole life. Truly deserves appreciation. And definitely all the other staffs were exceptionally good and kind. Loved the stay at Firefield Marriott, OMR. Thanks guys

Food varieties could have been better. It was almost same menu everyday and not many options.

The locations I had to frequent in Chennai were at the City Centre, wherefrom, the property is a bit far away and the traffic as well as cab transportation was a trouble. Not exactly the problem with the property, but it does contribute to the decision of staying here.

I like the stay, the decent food option, especially the dinner and the staff.

staff are friendly

not just me but most of the people were expecting more dishes for the buffet. breakfast is good but for dinner they need to provide more. I stayed there for the 3 nights. all the 3 nights they provided chicken biryani. instead of it they should have gone for mutton or prawns biryani. it would be boring to eat the same food for every night. they have to change their menu for every day.