Swiss-Belresidences Rasuna Epicentrum

Good location, clean room and a standard room is bigger than average size. Staff very helpful, can all speak English. Did the afternoon buffet one day in the restaurant and food was very nice and good value. There are always Taxi’s waiting outside the hotel so you can always easily get one.there are some good bars and restaurants nearby if you wish to go out the hotel. Pool is very big and really nice views of city.

The balcony door in the room I stayed was locked, not sure if every room the same but would of loved to have been able to sit out there and enjoy the view.

The staff is very very professional and kind. Everyone want to help you. Everyone trying to solve any problem. A lot of staff knows English very well. Pool looks very good. Rooms are get cleaned eveyday. The size of the room is very nice. The bed feel very comfortable. I think i will come again for sure

Nothing. Everything was very good during my stay.

It is located in the business district and very convenient to get anywhere from here. We also loved the big and modern swimming pool. The staff are friendly, especially the security guards. They are very helpful.

The room was rather dirty. There were many small ants in our room.

the hotel is new and clean, and its far from the main road,and its quiet enough to sleep. and the area for breakfast is nice, i can seat outside with shelf

staff were fantastic, helping me find local sport facilities and places to visit. bed was very comfortable and room was quiet. nice drinks bar across the road

hotel is recovering after pandemic, the gym was closed for example but they helped me find one nearby.

Quite spacious suite room for family with kids. Helpful staffs

The rice from in-room dining was still raw, not fully cooked.

Room size is big, water pressure of the shower is very good

Room lighting is a bit dim

Friendly welcoming from receptionist staff

Breakfast was fab-lots of choice, good timeframe availability & lots cooked fresh to order Our suite had lots of space, good storage & was clean, fresh water delivered daily

It was dated, it wasn’t new & shiny like the photos depict-this did not affect our stay but for what we were paying we didn’t expect damp patches, torn wallpaper & door handles hanging off - obviously covid has played a massive part in having to cost save. Just pre warning others that if you want somewhere full of modern luxury this probably isn’t it but if you want a comfy bed & good breakfast then it’s fab

Very nice pool, good breakfast near the pool area. Room is really big, with a nice design bathroom.

Lighting at the bedroom, as per other comments is very poor, they should put one more lamp or increase the watts of the existing. Safety box was not working, we informed to reception just after checking and recall the personnel twice more but to no avail, so not repaired when we leave.