Call for great rates
+1-833-728-2041544 reviews
Grand Hyatt Playa del Carmen Resort
From
$2911a Avenida Esquina Calle 26 Colonia Centre, Playa Del Carmen, 77710, MX
Reservations:
+1-833-728-2041544 reviews
Choose dates to view prices
1/117
From
$291Call for great rates
+1-833-728-2041Private pool
Spa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Steam room
Beach
Welcome to the Grand Hyatt Playa del Carmen Resort, a luxurious 5-star resort located in the heart of Playa del Carmen, Quintana Roo, Mexico. With its exquisite design and breathtaking ocean views, this resort offers the perfect blend of relaxation and adventure for your vacation.
Situated just 1.3 kilometers away from the city center, you will have easy access to all that Playa del Carmen has to offer. Start your day with a delicious breakfast at the resort, then take a dip in the outdoor swimming pool or lounge by the beachfront. For those looking for a bit of pampering, indulge in a spa treatment or unwind in the steam room. With water sports facilities on site, you can also enjoy thrilling activities such as snorkeling and diving.
With 544 reviews, this resort has received high praise for its exceptional service and luxurious accommodations. The rooms are equipped with modern amenities such as air conditioning, free Wi-Fi, and a private bathroom. From the private pool and hot tub to the kids' club and live music performances, there is something for everyone at the Grand Hyatt Playa del Carmen Resort. Prices start from $291 per night, ensuring that you can experience luxury without breaking the bank. Book your stay today and create unforgettable memories at this stunning resort.
When it comes to dining options, the Grand Hyatt Playa del Carmen Resort offers a variety of mouthwatering choices. La Cocina is a family-friendly restaurant that serves Caribbean and Mexican cuisine, allowing you to savor the flavors of the region. For those craving Japanese, Local, and Asian delicacies, the Sushi "n" Raw Seafood Bar is the place to be. With its modern and romantic ambiance, it's perfect for a special evening. And if you're in the mood for a delicious steak, head to The Grill, where you can indulge in a juicy steak cooked to perfection. With these dining options, your taste buds are sure to be delighted throughout your stay.
At the Grand Hyatt Playa del Carmen Resort, you'll find everything you need to make your vacation unforgettable. Not only does the resort boast two outdoor pools for guests to enjoy, but it also offers poolside service, allowing you to sip refreshing cocktails while basking in the Mexican sun. The first pool, located outdoors, provides a fantastic place to cool off and relax. The second pool is available all year round and caters to guests of all ages, making it an ideal spot for families. The beachfront location of the resort means that you'll have direct access to the stunning white sandy beaches and turquoise waters of Playa del Carmen. Whether you prefer lounging on the beach or taking a dip in the ocean, you're in for a treat.
When it comes to payment options, the Grand Hyatt Playa del Carmen Resort offers convenience and flexibility. Cash is accepted, so you can have peace of mind knowing that you won't have to rely solely on credit cards. Additionally, the resort accepts major credit cards such as Mastercard, Visa, and American Express. This allows you to choose the payment method that works best for you. So, whether you prefer carrying cash or using your card, you can rest assured that your stay will be hassle-free. Don't wait any longer to experience the beauty and luxury of the Grand Hyatt Playa del Carmen Resort. Book your stay now and embark on a journey of relaxation, adventure, and unforgettable memories.
Closest airports
Cozumel International Airport
11.8miCancún International Airport
30.6miMost popular amenities
Private pool
Spa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Steam room
Beach
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Kitchen
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Garden
Wheelchair accessible
Bathtub
View
Free toiletries
Terrace
Balcony
Hypoallergenic
Private Bathroom
Rooms
King Room with Ocean View
1 King Size Bed
410 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x3
+
Experience the ultimate luxury in our King Room with Ocean View, offering breathtaking views of the sea from your own private balcony. This spacious room features a comfortable king size bed, a flat-screen TV, and a minibar, making it perfect for a relaxing getaway. Enjoy the fresh ocean breeze and immerse yourself in the beauty of nature.
Grand King Suite
1 King Size Bed
615 sqft
Private Bathroom
Balcony
Terrace
Minibar
x3
+
Welcome to our Grand King Suite, a spacious 614 sqft suite designed to accommodate 3 adults and 2 children. Relax and enjoy the private balcony, flat-screen TV, and luxurious amenities such as a minibar and tea/coffee maker. With its hypoallergenic bedding and free toiletries, this suite is perfect for your ultimate comfort and relaxation.
Club Queen Room with Two Queen Beds and Partial Water View
2 Queen Size Beds
410 sqft
Private Bathroom
Balcony
Terrace
View
x4
+
x3
Indulge in the spacious and stylish Club Queen Room, featuring two queen beds, a private balcony with breathtaking water views, and a range of luxurious amenities such as a flat-screen TV, minibar, and free toiletries. Perfect for families or groups of up to 4 adults and 3 children, this 409 sqft haven offers all the comfort and convenience you need for an unforgettable stay.
Queen Room with Two Queen Beds and Plunge Pool
2 Queen Size Beds
410 sqft
Garden view
Private Bathroom
Balcony
Terrace
x4
+
x3
Our Queen Room with Two Queen Beds and Plunge Pool offers a spacious and luxurious retreat for up to four adults and three children. With stunning garden views, a private bathroom, and a balcony to enjoy the fresh air, this room combines comfort and amenities to ensure a memorable stay.
Queen Room with Two Queen Beds and Ocean View - Club Access
2 Queen Size Beds
410 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x4
+
x3
Experience the ultimate oceanfront getaway in our Queen Room with Two Queen Beds and Ocean View, offering a spacious 409 sqft of luxury and comfort. Enjoy breathtaking views from your private balcony, unwind with a drink from the minibar, and relax with our top-notch amenities, including a flat-screen TV, air conditioning, free toiletries, and more. Don't miss out on the exclusive Club Access, providing extra perks and privileges for an unforgettable stay.
Executive King Suite
1 King Size Bed
820 sqft
Private pool
Kitchen
Private Bathroom
Balcony
x3
+
Experience luxury and comfort in our spacious Executive King Suite, boasting an impressive 818 sqft of carefully designed space. Unwind and rejuvenate in your own private pool, indulge in gourmet meals from your fully-equipped kitchen, and enjoy breathtaking views from your balcony or terrace. With a king-size bed and additional room for 3 adults and 2 children, this suite is perfect for a memorable family getaway. Additional amenities such as a bathtub, minibar, flat-screen TV, and air conditioning elevate your stay to new levels of relaxation.
Club Queen Room with Two Queen Beds and Park View
2 Queen Size Beds
410 sqft
Private Bathroom
Balcony
Terrace
View
x4
+
x3
Experience the ultimate comfort and luxury in our Club Queen Room with a stunning park view. With spacious accommodations for up to 4 adults and 3 children, this 409 sqft room features 2 Queen beds, a private bathroom, balcony, and a host of exceptional amenities including a minibar, flat-screen TV, and air conditioning.
Queen Room with Two Queen Beds
2 Queen Size Beds
410 sqft
Private Bathroom
Balcony
Terrace
Minibar
x4
+
x3
Experience ultimate comfort and relaxation in our spacious Queen Room with Two Queen Beds, perfect for a group of 4 adults and 3 children. Featuring a private bathroom, balcony, and terrace, along with modern amenities such as a minibar and flat-screen TV, our room ensures a delightful stay for you and your loved ones.
Queen Room with Two Queen Beds - Oceanfront
2 Queen Size Beds
410 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x4
+
x3
Experience the ultimate oceanfront getaway in our spacious Queen Room with Two Queen Beds. This 409 sqft room offers stunning ocean views from the balcony, along with modern amenities like a flat-screen TV, air conditioning, and a private bathroom. Perfect for a family of four, this room ensures a comfortable and unforgettable stay.
Presidential Suite
1225 sqft
Kitchen
Private Bathroom
Balcony
Terrace
x3
+
Indulge in luxury in our 1227 sqft Presidential Suite, complete with a kitchen, minibar, private balcony, and terrace. With space for 3 adults and 2 children, it's the perfect choice for a relaxing and spacious stay.
King Room with Ocean View - Club Access
1 King Size Bed
410 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x3
+
Enjoy breathtaking ocean views from your private balcony in our spacious King Room with Ocean View. With access to our exclusive club amenities, including an executive lounge and outdoor furniture, you'll experience ultimate comfort and relaxation during your stay. The room accommodates 3 adults and 2 children, perfect for a family getaway. Other amenities include a minibar, flat-screen TV, and free toiletries.
Club King Room
1 King Size Bed
410 sqft
Garden view
Private Bathroom
Balcony
Terrace
x3
+
Experience luxury and comfort in our spacious Club King Room, boasting 409 sqft of space. It features a king-size bed, garden view, and a private balcony for a relaxing stay. Enjoy modern amenities including a flat-screen TV, minibar, and air conditioning. Perfect for families, this room accommodates 3 adults and 2 children, ensuring everyone has a comfortable stay.
King Room
1 King Size Bed
410 sqft
Private Bathroom
Balcony
Terrace
Minibar
x3
+
Experience the ultimate comfort in our King Room, offering spacious accommodations with a private balcony or terrace, a king-size bed, and a range of modern amenities like a minibar and a flat-screen TV. Perfect for a family getaway or a relaxing escape for up to 3 adults and 2 children.
Queen Room with Two Queen Beds with Accessible Shower - Disability Access
2 Queen Size Beds
410 sqft
Private Bathroom
Balcony
Terrace
Minibar
x4
+
x3
Experience spacious and comfortable accommodations in our Queen Room with Two Queen Beds with Accessible Shower - Disability Access. This 409 sqft room is perfect for a family of 4 adults and 3 children, featuring private bathroom, balcony, minibar, flat-screen TV, air conditioning, and more.
King Room with Partial Ocean View
1 King Size Bed
410 sqft
Private Bathroom
Balcony
Terrace
View
x3
+
Indulge in luxury with our King Room featuring a partial ocean view, spacious at 409 sqft, accommodating up to 3 adults and 2 children. Enjoy a private bathroom, balcony, flat-screen TV, and more.
King Room Swim-Up
1 King Size Bed
410 sqft
Private Bathroom
Balcony
Terrace
Minibar
x3
Indulge in spacious luxury with our King Room Swim-Up, a Triple room offering 409 sqft of comfort. Relax in style on your private terrace, take a dip in the pool just steps away, and enjoy the convenience of amenities like a minibar, flat-screen TV, and air conditioning.
King Suite with Plunge Pool
1 King Size Bed
615 sqft
Private pool
Ocean view
Private Bathroom
Balcony
x3
+
Indulge in luxury with our King Suite, boasting a private plunge pool, ocean view balcony, and spacious 614 sqft of pure relaxation. With a king size bed and room for the whole family, this suite offers all the amenities you need for a perfect stay.
Swim-Up Queen Room with 2 Queen Beds - Adults Only
2 Queen Size Beds
410 sqft
Private Bathroom
Balcony
Terrace
Minibar
x4
Indulge in the ultimate adult-only getaway in our Swim-Up Queen Room. With 2 spacious Queen beds, a private balcony, and a pristine swimming pool just steps away, you can relax and unwind in style. Enjoy modern amenities such as a minibar, flat-screen TV, and air conditioning, ensuring a comfortable and enjoyable stay.
King Room with Plunge Pool
1 King Size Bed
410 sqft
Garden view
Private Bathroom
Balcony
Terrace
x3
+
Experience the ultimate luxury in our King Room with Plunge Pool, featuring a spacious 409 sqft interior, a private balcony with garden views, a refreshing plunge pool, and a range of top-notch amenities such as a flat-screen TV, minibar, and air conditioning. Perfect for a group of 3 adults and 2 children, this room will ensure a memorable stay for you and your loved ones.
Queen Room with Two Queen Beds and Ocean View
2 Queen Size Beds
410 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x4
+
x3
Experience the ultimate relaxation and comfort in our Queen Room with Two Queen Beds and Ocean View. Indulge in breathtaking panoramic views, unwind on your private balcony or terrace, and enjoy modern amenities such as a flat-screen TV, minibar, and air conditioning. Perfect for families or groups, this spacious room accommodates 4 adults and 3 children, ensuring a memorable stay for all.
Club King Room with Partial View
1 King Size Bed
410 sqft
Private Bathroom
Balcony
Terrace
View
x3
+
x3
Indulge in luxury and comfort in our spacious Club King Room with Partial View. This 409 sqft quadruple room features a king-size bed, private bathroom, balcony, and terrace, along with amenities like a minibar, flat-screen TV, and air conditioning. Perfect for 3 adults and 3 children, it's the ideal choice for a relaxing and memorable stay.
Guest reviews
8.2
544 reviewsFrom
$291Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Gerardo
8.2
8.2
We really loved the great breakfast with lots of made to order options and fresh fruit. A good gym with plenty of varied equipment. The pool area is lovely, there are a mixture of diffent Inter-looping pools for all tastes. The pool staff are super attentive and helpful. Excellent pool side drinks and food. The room is spacious, very well put together with good use of space. Lots of clever hidden storage. We loved the way the toilet, shower and bathroom are all one yet each area is separate. A very modern, open plan hotel that feels relaxed yet orientated to make all age groups feel welcome. Very very close to the 5th avenue and all it’s nightlife, yet the moment you step into the hotel, the outside disappears…. no noise, no people…. It’s great to be able to dip in and out of the party yet keep the calm hotel vibe.
The pool area can be a little loud due to the beach club located next to the hotel, but this is only from mid day to late afternoon.
🇺🇸
Jorge
9.1
9.1
This property is really amazing. I've stayed at higher priced options, like Paradiussus and this property has nothing to envy. The location is amazing, right next to all restaurants and bars on 5th av, also the property sits literally on the edge of the ocean, so you always see, smell and hear the ocean when you are on any public space. If you are not doing the all inclusive, I highly recommend paying the ext money for the "Club", the breakfast and 6-8 happy hour/buffet is well worth the money.
The service is not up there with other high end properties, I would give it a 8 out 10 for service, it's very good, but not excellent, sometimes you have to wait more then usual for servers and drinks, I think if they increased the amount of bartenders and a few more servers would help expedite their service, but if you are patient then you are good.
🇺🇸
Judy
9.1
9.1
The hotel was very cool, very open from lobby to views of water- loved it. The pool was large and plenty of room for guests to lounge. There were plexiglass barriers for the lounge chairs up front facing water and well protected from wind. The staff was TOP NOTCH. Very responsive and professional. Rooms were very spacious and bathroom had huge walkin shower and separate toilet stall. Great closet space in bathroom as well. I always find hotels do not give enough closet space for 2 adults- not an issue at the Hyatt. Loved the property and the 3 block walk to 5th Avenue. The beach is as others say- not very deep but we spent all our time at the pool. Absolutely would stay again!!!! Also- covid test was easy to schedule and results were very quick
If I had to give 1 negative- it would be beach which was still plenty big- seems to be eroding maybe. They make up for it with the grand pool area
🇨🇭
George
8.2
8.2
The hotel is excellently located in Playa del Carmen with a good access to the beach and the town. The pool area is very nice and the rooms very clean and comfortable. The staff are really polite and the service excellent. The pool area snacks and drinks are very nice
Sadly for this hotel the food experience in the breakfast and dinner is awful. The "La cocina" restaurant is really far from good. The breakfast is cheap american style and the restaurant gives you the impression of dirty. The dinner the same as well. Many drunk people around and low quality tourism...The beach is also ruined by the motor sports smelling petrol... a pity
🇬🇧
Joakim
10
10
There is nothing bad to say at all about the property and its staff. By far the best hotel in Playa. staff is amazing in general but below a few mentions: - Hector who manages the pool / bed area is amazing and goes that extra mile. - Notorio - who works on the beach is super friendly and treated us very well. - Romel and Marcela in the club lounge also very sweet and always smiling. - Agustina (front office manager) - sorted out a small admin error and went beyond what she had to do to treat us well. Very nice of her to look us up on the beach to speak to us in person rather than on the phone. I have stayed here multiple times and I highly recommend it!
we had a small admin issue but Agustina sorted that out in no time.
🇭🇺
Trejo
10
10
The place is great. The staff is very friendly. We had a few problems with the room but the Manager Oliver and the staff made the arrangements to fix it and make us feel comfortable.
The reception is stressing. It’s in open air and the wind makes it hard to listen, talk and sign papers that can fly away easily. The room service food is disappointing.
🇮🇱
David
8.2
8.2
clean, modern - nice amenities, the pool and poolside service were great. right on downtown and 5th avenue for food/drinks/shopping
They closed 90% of the pool seating with just a day’s notice, for a wedding. that’s fine, but if i knew in advance, we would have done our tulum trip that day instead. i tried to get info about daytrips before checkin. they told me 3 times that their tour partner would reach out and they never did.
🇺🇸
Angela
9.1
9.1
Very impressive looking resort, very beautiful beach and pool area, customer service was top notch
I always book a king size bed because both myself and my husband are quite tall, but this was not a king size bed despite confirming with staff. It was nobody's fault as I'm sure the room we were in was registered in the system as a "king room," but there was no way this was a king sized bed. The towels and linen, comforter, and pillow were also much older and worn down compared to another local Hyatt hotel (also 5 star hotel) we stayed at. Clean, but definitely older and not as comfortable to use.
🇮🇳
Dhruvi
9.1
9.1
The location and the swimming pool is just amazing! The food we ordered was excellent too. The staff was very helpful and so hospitable. Would definitely come again to stay for longer.
1) Less vegetarian food options. 2) Delivery fee for room service 3) Hotel beach had a lot of sea weed but that's not their fault.
🇨🇭
Joanna
10
10
- Hotel is really beautiful: very interesting architecture, pretty but practical interior, open-door plan of the reception and some bars/restaurants - Fantastic infinity pools and beach, enough lying chairs around - We really loved "The Grill at 1-26" restaurant - their Tenderloin Steak was just perfect! One of the best we've ever had:) And the service was great too!!! Yairo was extremely nice and helpful - Great gym - spacious, well equipped, 24h open - When we wanted to rent a car for a day, the receptionist (I'm so sorry I haven't noted the name) arranged it all for us - including the car pick up and hand over at the hotel + the price was really good too. - At the reception we also received plenty of helpful tips e.g. which Cenotes to visit :) - In general entire STAFF was fantastic !!! - Great location - just a couple minutes to the famous Quinta Avenida
There is only one small thing I could mention (but I'm not reducing the rating): - it felt really humid in the room. Even though we had the air-con running all the time it seemed to keep the temperature cool but didn't dehumidify the air well. That caused a little strange smell. Not sure if it was only our room or general thing.
Points of Interest Around Grand Hyatt Playa del Carmen Resort
Attractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
0.5miXenses Park
4.7miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
12.8miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.6miThe Mayan Cacao Company
16.6miSelvatica
16.7miSan Gervasio Mayan Ruins
16.9miPlaya Palancar
18.5miEl Mirador Lookout
22.3miXoximilco Cancun
28.6miCenote Dos Ojos
29.8miCenotes Sac Actun
31miAttractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
0.5miXenses Park
4.7miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
12.8miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.6miThe Mayan Cacao Company
16.6miSelvatica
16.7miSan Gervasio Mayan Ruins
16.9miPlaya Palancar
18.5miEl Mirador Lookout
22.3miXoximilco Cancun
28.6miCenote Dos Ojos
29.8miCenotes Sac Actun
31miAirports
Cozumel International Airport
11.8miCancún International Airport
30.6miRestaurants
La Cocina
Cuisines
Caribbean•MexicanAmbiances
Family FriendlySushi "n" Raw Seafood Bar
Cuisines
Japanese•Local•AsianAmbiances
Family Friendly•Modern•RomanticThe Grill
Cuisines
SteakhousePools
Location
OutdoorLocation
OutdoorAge restrictions
All agesAvailability
All seasonAmenities of Grand Hyatt Playa del Carmen Resort
Private pool
Spa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Steam room
Beach
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Kitchen
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Garden
Wheelchair accessible
Bathtub
View
Free toiletries
Terrace
Balcony
Hypoallergenic
Private Bathroom
Amenities of Grand Hyatt Playa del Carmen Resort
Accessibility
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Bicycle rental
Bike tours
Cycling
Diving
Game room
Live music/Performance
Ping-pong
Snorkeling
Temporary art galleries
Themed dinners
Water sports facilities on site
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Evening entertainment
Indoor play area
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Hypoallergenic
Ironing facilities
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Kitchen
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Video
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private pool
Sun deck
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Fan
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Fitness
Fitness center
Fitness classes
Foot bath
Hot tub
Kids' pool
Locker rooms
Manicure
Massage
Outdoor swimming pool
Pedicure
Public Bath
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
View
Garden view
Ocean view
Pool view
View
Stay rules - Grand Hyatt Playa del Carmen Resort
From
$291Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Public parking is available on site (reservation is needed) and costs USD 20 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Reservations
Children and beds
Cards accepted at this property
Frequently Asked Questions - Grand Hyatt Playa del Carmen Resort
Is it possible to stay with my pet at Grand Hyatt Playa del Carmen Resort?
Yes, you can stay with your pet at the Grand Hyatt Playa del Carmen Resort. Simply make a request and be aware that there may be charges associated with bringing your pet.
What are the check-in and check-out times at Grand Hyatt Playa del Carmen Resort?
For Grand Hyatt Playa del Carmen Resort, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.
Does Grand Hyatt Playa del Carmen Resort provide free parking options?
Yes, there is parking available at the Grand Hyatt Playa del Carmen Resort. The parking is located on site and is public parking. However, it is important to note that parking reservation is required. The cost for parking is $20 per day.
What's the nightly rate at Grand Hyatt Playa del Carmen Resort?
The base rate at Grand Hyatt Playa del Carmen Resort is approximately $291. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
What are the room types available at Grand Hyatt Playa del Carmen Resort?
The Grand Hyatt Playa del Carmen Resort offers a variety of room options. There are King Rooms with Ocean View, Queen Rooms with Two Queen Beds, and Club Rooms available. Most rooms can accommodate 4 adults and 3 children, and smoking is not allowed in any of the rooms. The bed size in the rooms is either a King or Queen size bed. Room sizes range from 409 sqft to 818 sqft.
Which amenities can guests enjoy at Grand Hyatt Playa del Carmen Resort?
Guests at the Grand Hyatt Playa del Carmen Resort can spend their time enjoying the leisure amenities available at the hotel. They can relax and soak up the sun at the outdoor swimming pool, which is available all year round. The pool is suitable for all ages, making it perfect for families with children.
For those looking for a more luxurious experience, the hotel also offers a private pool, where guests can enjoy a more secluded and intimate setting.
Guests can also indulge in a range of spa and wellness services, such as spa treatments, steam room sessions, and hot tub/Jacuzzi experiences.
When it comes to dining options, the hotel offers a variety of restaurants. Guests can savor Caribbean and Mexican cuisine at La Cocina, enjoy Japanese and Asian dishes at Sushi "n" Raw Seafood Bar, or indulge in a steakhouse experience at The Grill.
Overall, the hotel provides a range of amenities and activities for guests to enjoy during their stay.
Does Grand Hyatt Playa del Carmen Resort feature a pool area?
The Grand Hyatt Playa del Carmen Resort has two pools. Pool 1 is located outdoors, and no further information is given. Pool 2 is also located outdoors and is available all year round. There are no age restrictions mentioned for Pool 2.
Is there an in-house restaurant at Grand Hyatt Playa del Carmen Resort?
Yes, the Grand Hyatt Playa del Carmen Resort has several restaurants on site. They include La Cocina, which offers Caribbean and Mexican cuisine and has a family-friendly ambiance, and Sushi "n" Raw Seafood Bar, which serves Japanese, local, and Asian dishes and has a family-friendly, modern, and romantic ambiance. The hotel also has The Grill, a restaurant that specializes in steakhouse cuisine.
Can I use my credit card at Grand Hyatt Playa del Carmen Resort?
Yes, you can use your credit card at Grand Hyatt Playa del Carmen Resort. They accept Mastercard, Visa, and American Express. Cash is also accepted as a payment method.
Featured hotels
Featured hotels
Cities nearby
Popular cities